Snail Tian

Experience

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  Keyi Electricity

  Aug 2008 - Jun 2009

  Software Engineer
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  Xerox

  Dec 2009 - Dec 2016

  • Working within a Service Provider Organization serving clients with different models of support• Administering the client policy to assignees going on Long Term-, Short Term-, Commuter Assignments, Indefinite Transfers and Business Travel• Creating, communicating and reviewing assignment letters, communicating and reviewing the cost projection and communicating and explaining all components of the balance sheet to the assignees• Coordinating international services (shipment of household goods, cross cultural training, language training, temporary living, immigration and property management)• Counselling expatriates, managers, and clients regarding the international process• Identifying and building relationships with international service providers Show less

  • Relocation Consultant

    Aug 2014 - Dec 2016

  • Customer Care Specialist

    Dec 2009 - Aug 2014
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  Conduent HR Services

  Jan 2017 - Feb 2018

  International Assignment Consultant

  Acts as the principle point of contact for clients and employees who are either relocating Internationally or going on an International Assignment. Works closely with the client's global mobility team to assist with policy design, implementation, delivery, expatriate compensation, benefits planning, payroll and relocation co-ordination. Maintains and reports on client portfolios against SLA's. Responsible for the overall management of the strategic partners including the destination service partners, household goods partners, cultural trainers, language partners, and client travel teams. Show less

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  CapRelo

  Mar 2018 - now

  Global Assignment Manager

  As a Global Assignment Manager, that includes managing the smooth transition of the assignee and family to their new location, by applying the single point of coordination concept. I also provide ongoing support during the assignment, including repatriation where appropriate. Services that will be provided may include transportation, household goods shipment, temporary living, destination services, departure services, tenancy management, visa and immigration, cultural training, language training, expense administration, managing return trips, goods and services allowances, policy counseling, repatriation services etc. Show less