Nyjah Brumskill

Experience

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  Verizon Wireless World

  Jul 2013 - Jan 2015

  Business Account Executive

  - Consistently follows up with customers to ensure they are informed on all the latest products that are being offered to increase the companies revenue- Communicates with clients via online and in person to send follow up emails to clients- Curated a training program for employees called “Bubble Up” which gives agents a step by step on how to de-escalate a situation without jeopardizing the customer’s experience. - Ensured that all problems are solved that the customer may have while providing excellent customer service Show less

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  Macquarie Group

  Jan 2015 - Jan 2016

  Junior Associate

  - Assisted Legal and Compliance Departments with special projects, such as filing, updating spreadsheets, and record management using Microsoft Excel. - Created Powerpoint presentations and presented them accordingly - Reviewed, organized, and filed documents - Listened to client concerns and created a unique solution

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  Phillips Property Management Group

  Jan 2016 - Feb 2019

  - Conducts follow up phone calls/ emails to prospects and uses interpersonal skills to communicate efficiently and effectively.- Reviews rental applications and complete credit verifications for approval - Builds great rapport with tenants through integrity and transparency Prepared weekly and monthly market reports to keep up with market trends and demands

  • Assistant Property Manager

    Oct 2017 - Feb 2019

  • Real Estate Intern - Property Manager Assistant

    Jan 2016 - Feb 2019
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  Coastal Ridge Real Estate

  Feb 2019 - Oct 2020

  Assistant Property Manager

  - Provides exceptional customer service, monitors delinquent reports, post rents, and sends out late or eviction notices as needed- Procures all leasing documents and files them accordingly - Contacts and builds great rapports with vendors and contractors- Conducts weekly comp and market reports to stay on top of demand. - Soley raised the occupancy from 89.9 to 99.07 in 3 months.- Utilizes YieldStar, OneSite, and ILM - Curates marketing content for social media - Consistently follows up with prospects to ensure they are informed on availability- Directs and leads team members for more effective results - Handles resident concerns quickly and provides accommodating solutions. Show less

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  The Steinbridge Group

  Oct 2020 - May 2023

  - Manages over 120 single-family/multi-family units (scattered sites), 15-acre development, and short-term rentals - Keeps up with local ordinances, guidelines, rules, and regulations - Uses various property management technology platforms to keep up with resident requests, maintenance, financial reporting, and all tenant relations (renewals, move-in/outs, property turns, etc) - Extremely organized and tedious to details- Provides leadership for over 16 team members- Highly proficient in Appfolio, Real Page, MLS, Yardi, Docusign, Microsoft, and Google platforms - Provides exceptional tenant support, monitors delinquent reports, posts rents, and sends late or eviction notices as needed- Utilities jubilant personality to retain positive relationships Show less

  • Senior Property Manager

    Apr 2021 - May 2023

  • Leasing Manager

    Oct 2020 - Mar 2021
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  Manor

  May 2023 - now

  Regional Property Manager

  - Manages four luxury apartment communities - Handles all tenant relations- Contacts and builds great rapports with vendors and contractors- Conducts weekly comp and market reports to stay on top of demand. - Consistently follows up with prospects to ensure they are informed on availability- Directs and leads team members for more effective results - Handles resident concerns quickly and provides accommodating solutions.