Niel Kuttappan CSPO, CSM, SA, ITIL

Experience

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  E Michaels Marketing

  Aug 2010 - Feb 2011

  Account Director

  • Operated satellite offices in Birmingham, Alabama and Greenville, South Carolina• Responsible for allotting territories to Distributors and other Account Directors across East Atlanta• Managed and trained a sales team of 5 people. Organized and tracked weekly and monthly sales goals with a production log. • Calculated and communicated individual and team financial breakeven dollar amounts.• Maintained an average individual weekly production rate of 60 - 70 sales.• Selected to attend the prestigious Top Gun conference. Built relationships with Account Directors and Managers from the Chicago, Virginia Beach, Boston, and Raleigh offices.• Drove an average daily profit of $800 while working in the retail division of Sam’s club. Expanded company reach by interacting with an average of 1,000 consumers.• Conducted second round interviews with potential employment candidates on a weekly basis Show less

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  Apex Systems

  Apr 2011 - Jan 2015

  Senior Recruiter

  • Managed all requirements and resources devoted to Oracle, SQL Server, Business Intelligence, CRM, and ETL skillsets• Met with senior executives to forecast future resources he/she might need for each quarter.• Led monthly meetings with other recruiters to review Recruiter Best Practices• Accountable for proposing budgets for SOW (Statement of Work) and Staff Augmentation business related to Business Intelligence• Rated in the top 5% of the company for input revenue for 2014• Achieved all 4 possible individual bonuses for 2014• Awarded “Recruiter of the Week” award over 40 times• Brought in $1,092,000 of annual revenue for 2013 and on pace for revenue of 1,200,000 for 2014• Placed over 50 contractors with an average weekly revenue of $742 per placement Show less

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  Capgemini

  Jan 2015 - Jun 2016

  Consultant

  • Developed and delivered a training curriculum for 5 different core underwriting systems for the client’s Modernization Program’s 300 onshore and offshore members. Also implemented a 2nd training curriculum focused on advanced technical concepts• Identified the Modernization Program’s Agile, Business, and Technology issues in order to develop an 18 week roadmap to solution problems related to Collaboration, Knowledge Management, and Training• Designed a framework to track and monitor Program Issues, Risks, Change Requests, Assumptions and Decisions in SharePoint.• Created Financial Projections, Bookings, CM%, and Revenue for 2015, 2016, and 2017• Managed a 6 month implementation of the Corporate Wiki Proof of Concept (POC) -Confluence• Managed a 3 month implementation of the Chat Tool POC - HipChat • Served as an Atlanta Lead for the Millennium Innovation Council (MIC) empowering Millennials across the organization Show less

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  Apparity

  Jun 2016 - Sept 2017

  Senior Consultant

  • Managed the first enterprise implementation of the Apparity Inventory Management System (AIMS) at a top 5 global bank• Built a comprehensive requirements document capturing all business and technical specifications for the AIMS implementation at a top 5 global bank• Designed training artifacts and delivered training sessions to multiple clients globally• Delivered weekly status reports with a detailed project plan and qualitative and quantitative risk analysis of the current state of the implementation• Designed a customer support framework to streamline how issues are triaged and resolved.• Managed all production issues for all customers globally• Managed and delivered the ‘Lookback’ project, which helped win more business at a top mortgage provider. Show less

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  Georgia Tech Research Institute

  Oct 2017 - Feb 2020

  Project Lead

  • Serve as a liaison between functional users and technical staff in the development or modification of complex information systems • Leads definition of user business requirements, assures requirements are appropriately addressed in application implementation, and redefines business processes to maximize application usage • Create and execute test plans, perform hands-on functional testing, and lead user acceptance testing • Provide ongoing user support, including troubleshooting and resolution of more complex system issues. • Manage time and resource management, financial planning, scope management, issue and risk management, project execution. • Plan, direct, and monitor the work produced by the team(s). • Responsible for managing stakeholder relationships, including general, ongoing communications, negotiation of scope and schedule changes, key risks, issue resolution, and ongoing progress reporting. • Shape client expectations and manage contracts and scope • Proactively identify potential project risks in order to advise and consult with clients on risk identification, analysis, and mitigation strategies. Show less

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  Roark Capital

  Feb 2020 - now

  Senior Business Analyst