Vishal Monga

Experience

• 

  Dell Technologies

  Jun 2008 - Dec 2011

  Advance Resolution Expert
• 

  Tata Consultancy Services

  Dec 2011 - now

  Successfully leading and executing complex projects from initiation to completion. Proven track record in delivering high-quality results within scope, on time, and within budget. Skilled in project planning, resource management, risk mitigation, and stakeholder communication. Expertise in Agile, Waterfall, and hybrid methodologies, with a strong ability to motivate cross-functional teams and collaborate with senior leadership. Adept at managing multiple projects simultaneously, driving process improvements, and ensuring client satisfaction through effective project execution and problem-solving Show less

  • Project Manager

    Dec 2024 - now

  • Service Design and Transition Manager

    Aug 2022 - Nov 2024

  • SIAM Lead

    Apr 2022 - Jul 2022

  • IT Service Continuity Manager, Service Level Manager

    Oct 2021 - Mar 2022

  • Service Level Manager

    Apr 2020 - Sept 2021

  • Project Manager

    Feb 2019 - Mar 2020

  • Service Desk Manager

    Nov 2018 - Jan 2019

  • Transition Manager

    May 2018 - Oct 2018

  • Service Desk Manager

    Nov 2017 - Apr 2018

  • Transition Manager

    Oct 2016 - Oct 2017

  • Service Desk Manager, Incident Manager, Problem Manager

    Apr 2014 - Sept 2016

  • Service Desk Analyst

    Dec 2011 - Mar 2014