Hammad M.

Experience

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  Modis

  Aug 2017 - Dec 2018

  Application Support Specialist/Junior Business Analyst

  Collect, organize, and analyze data from various sources to gain insights into business performance and trends. Utilize tools like Excel, SQL, and/or Python to conduct data analysis efficiently.Collaborate with teams to identify inefficiencies and bottlenecks in business processes. Propose and implement process improvements to enhance operational efficiency and productivity.Work closely with stakeholders to understand business needs and gather detailed requirements for various projects and initiatives.Develop and maintain meaningful reports, dashboards, and visualizations using BI tools like Tableau or Power BI to provide stakeholders with clear and actionable insights.Support senior analysts and project managers in project planning, tracking, and implementation activities. Show less

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  Elsevier

  Jan 2019 - Nov 2021

  Digital Integration Specialist

  Help integrate various software systems, applications, and data sources to create a seamless and cohesive technology environment. Ensure different systems and technologies within a company and outside that can communicate and work together efficiently. Assess the existing systems and identify the integration or automation needs of the organization.  Work closely with stakeholders to understand business requirements and determine the best approach for integrating systems. Create integration solutions that align with the goals and technology infrastructure.  Design the data flow, defining integration points, and choosing appropriate integration patterns and tools. Convert data from one format to another to ensure compatibility between multiple systems.  Create data mapping, data cleansing, and data transformation processes. Conduct testing and quality assurance to validate the integration and identify any issues or errors.  Collaborate with different teams to resolve any problems that arise during the integration process. Maintain detailed document of the integration processes, configurations, and solutions for future maintenance and troubleshooting. Ensure data being transferred between systems is secure and complies with relevant data privacy regulations and security standards. Provide training to end-users and IT staff on using the integrated systems and offering ongoing support to address any integration-related concerns. Show less

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  Walgreens Boots Alliance

  Sept 2021 - now

  Business Operations Analyst

  I lead the development of strategic campaign reports that synthesize data insights and performance metrics, delivering these critical findings to business owners. My role is instrumental in driving informed decision-making and optimizing future marketing strategies.Analyze and interpret large datasets related to operational metrics to identify trends, patterns, and opportunities for improvement.Provide data-driven insights and actionable recommendations to enhance customer experience, and drive revenue growth.Collaborate with cross-functional teams to assess and streamline current operational processes.Propose and implement process enhancements to improve efficiency, productivity, and cost-effectiveness.Develop and maintain operational performance metrics, KPI dashboards, and scorecards.Monitor key performance indicators, track progress, and prepare regular reports for management review.Define project scope, objectives, and deliverables while ensuring successful project execution and completion.Stay updated on industry best practices and emerging trends in operational analytics.Identify opportunities for continuous improvement and implement data-driven solutions to enhance operational efficiency.Responsible for overseeing team alignments across the entire centralized pharmacy at Walgreens, ensuring effective collaboration and communication among all departments to achieve operational goals.I play a critical role in maintaining compliance and safeguarding customer privacy by managing and updating the 'Do Not Call' system.Foster strong cross-functional relationships and communication to drive successful initiatives. Show less