
Tim Dossman
Concessions Zone Manager

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About me
Joint Venture Trainer at loanDepot NMLS ID #1199323
Education

Ball State University
2009 - 2013Bachelor's of Science Sport AdministrationBachelor's of Science in Sport Administration with a Minor degree in the Foundations of Business
Experience

Indianapolis Motor Speedway
May 2013 - Nov 2013Concessions Zone Manager-Managed inventory, upkeep and race day management for all concessions in Turn 2-Successfully managed each stand for all events, including the Indianapolis 500, the largest single day sporting event in the world

St. Matthew Catholic Church
Oct 2013 - Oct 2016Assistant Gym Manager
RCI
Nov 2013 - May 2014Vacation Guide
Royal United Mortgage LLC
May 2014 - Aug 2020- Developed and implemented sales strategies to retain borrowers through phone sales, marketing campaigns and sales techniques- Increased the company's lead retention level by engaging borrower's with self-designed marketing templates via text and email- Maintained high level production while solely contacting borrowers who were unresponsive or had opted not to move forward with the company - Worked with recruiting and leadership to interview new candidates- Trained and developed new hires on systems, sales and industry knowledge while also producing- Collaborated with executive leadership and IT to develop and implement training initiatives for new hires- Executed action plans to increase employee performance- Qualified for annual top sales recognition 4 years consecutive
Loan Retention Manager
Jun 2019 - Aug 2020Loan Advisor Development Manager
Dec 2016 - Aug 2020Senior Loan Advisor / Team Leader
May 2014 - Dec 2016

AmeriSave Mortgage Corporation
Aug 2020 - Jul 2021Mortgage Loan Originator· Assisted borrowers with finding the best home financing options while maintaining relations with 3rdparty affiliates to complete each transaction· Managed pipelines of up to 60 active loans at a time while achieving top notch customer service

LoanDepot
Aug 2021 - nowJoint Venture Trainer- Solely responsible for all Sales Onboarding, Training Development and Delivery for the Joint Venture Channel- Manage our Joint Venture Support Inbox through Zendesk, over 2,200 requests solved in 2023- Qualified Individual for Heartwood Mortgage, LLC- Licensed in Arkansas, Oklahoma and Texas as a Mortgage Loan Originator- Maintain relationships with leadership with each of our 8 partners to facilitate branch or company wide trainings- Manage recruiting and onboarding initiatives nationwide to increase compliance- Develop best practices for growth and improving sales productivity, monitoring metrics, and executing action plans for better performance- Manage and develop onboarding procedures to ensure a top notch experience for new hires- Work with Compliance, IT, Operations and Sales Leadership to develop and deliver new training material- Experience in Salesforce, Zendesk, Snagit, and Microsoft Office- Manage disclosure reports to ensure compliance is maintained with new and existing loan applications Show less
Licenses & Certifications
- View certificate

Arkansas - Mortgage Loan Officer License
Http://www.nmlsconsumeraccess.org/EntityDetails.aspx/INDIVIDUAL/1199323 - View certificate

Oklahoma - Mortgage Loan Originator License
Http://www.nmlsconsumeraccess.org/EntityDetails.aspx/INDIVIDUAL/1199323 - View certificate

Texas - Mortgage Loan Originator
Http://www.nmlsconsumeraccess.org/EntityDetails.aspx/INDIVIDUAL/1199323
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