Mohammad Eter

Mohammad Eter

Customer Service

Followers of Mohammad Eter88 followers
location of Mohammad EterWest Bridgford, England, United Kingdom

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  • Timeline

  • About me

    Team Manager at Capita Intelligent Communications (CIC) Founder of Radiant Self Shop Ltd

  • Education

    • University of Lincoln

      2018 - 2019
      Master of Science - MS International Business predicted First

      The MSc International Business degree has been so designed that upon completion of the degree participants will be able to use the skills gained throughout the study of both theory and practice, and as a result be able to pursue careers in a range of different industries. The degree has also been designed to equip students with a depth and range of many disciplines and skills, which forms both foundation knowledge; with advancement elements of practice from which to build upon within the… Show more The MSc International Business degree has been so designed that upon completion of the degree participants will be able to use the skills gained throughout the study of both theory and practice, and as a result be able to pursue careers in a range of different industries. The degree has also been designed to equip students with a depth and range of many disciplines and skills, which forms both foundation knowledge; with advancement elements of practice from which to build upon within the field. The programme supports the full development of key skills, topics and disciplines for use in existing organisations, to facilitate the management of change and/or the achievement or organisational goals. In addition, it will prepare the student for involvement in inter-organisational relationships which require the mobilisation of well educated and individually thinking graduates. Show less

    • University of Lincoln

      2015 - 2018
      BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • Experience

    • KFC UK & Ireland

      Aug 2014 - Dec 2016
      Customer Service
    • Self-employed

      Oct 2016 - now
      Deliveroo
    • Capita Intelligent Communications

      Apr 2021 - Jan 2025

      As a Team Leader/Coach, I work closely with my Team Manager, coaching and developing the members of my team. I am the subject matter expert in my team, with strong understanding of Capita propositions and digital services as well as operating complex systems.

      • Warehouse Manager

        Jan 2023 - Jan 2025
      • Team Manager

        Apr 2022 - Jan 2023
      • Supervisor

        Apr 2021 - Jan 2023
    • Radiant Self Shop Ltd

      Jul 2023 - now
      Founder

      Founder, CEO & Director:We want to improve people’s lives by providing high quality wellness products at affordable prices. We also believe in delivering nothing short of excellence. As a new startup online business, we are driven by a deep passion for providing high standards and exceptional customer experiences. At RS, we understand the frustrations of dealing with businesses that lack empathy and treat customers like mere transactions. That's why we put ourselves in your shoes and strive to provide the kind of service we would want to receive. Our customer service team is not robotic; they are compassionate individuals who genuinely care about your needs. Show less

  • Licenses & Certifications

    • First Aid

      British Red Cross
      Feb 2012
    • Driver

      Driver and Vehicle Licensing Agency (DVLA)
      May 2019
    • Counter Balance Sitdown Rider Forklift Operator Safety Training

      Mentor FLT Training Limited
      Feb 2023
  • Volunteer Experience

    • Humanitarian Worker

      Issued by British Red Cross on Feb 2012
      British Red CrossAssociated with Mohammad Eter