Sean Smith

Experience

• 

  XL Media Tv LLC

  Jun 2016 - now

  Photographer

  + Social Media Branding+ Marketing+ Automotive Photography + Event Photography+ Wedding Photography

• 

  Suslo Couture

  Mar 2017 - Nov 2018

  Warehouse Associate

  + Picked, Packed, Shipped, and Received pallets of merchandise daily.+ Organized warehouse design to maximize space for stock while allowing for high-volume traffic zones.+ Tracked inventory and conducted cycle count to maintain accurate records.

• 

  YDX Apparel

  Mar 2018 - Jun 2022

  Ecommerce Manager

  + Successfully increased online revenue by 50% through the implementation of promotional campaigns, upselling techniques, and email marketing campaigns.+ Coordinated with the customer service team to ensure timely and effective handling of customer inquiries, complaints, and returns, resulting in a 90% customer satisfaction rate.+ Oversaw the management of inventory levels, ensuring that products were in stock and available for purchase, which resulted in a 15% reduction in out-of-stock products.+ Managed daily Amazon, Walmart, and Groupon Orders.+ Optimized Product Listings for best organic rankings on their specific platforms.+ Organized and prepared shipping documentation for loading trucks.+ Photographed and wrote product descriptions and sales copy for items. Show less

• 

  Mindset Productions

  Nov 2020 - Dec 2023

  - Spearheaded the design, writing, and production of engaging page content, exceeding project objectives and enhancing customer satisfaction.- Orchestrated and streamlined the entire design process, from initial research and conceptualization to testing and successful implementation.- Utilized expertise in Adobe InDesign, Photoshop, and Illustrator to create compelling email blasts, catalogs, posters, and other marketing materials.- Crafted original, SEO-optimized content that boosted website traffic by 30% and elevated conversion rates by 20%.- Continuously advanced professional skills through targeted education and training, staying ahead in industry trends and practices.- Delivered comprehensive WordPress training to clients and employees, enhancing their digital competencies and empowering them for success. Show less

  • Web Developer

    Oct 2017 - Dec 2023

  • Social Media Manager

    Nov 2020 - Dec 2022
• 

  Street Denim Inc.

  Jun 2022 - Feb 2023

  - Ensured a continuously replenished and neatly arranged sales floor featuring the latest merchandise, effectively boosting ongoing sales revenue.- Collaborated closely with manufacturing facilities to guarantee uniformity and quality in apparel production.- Rigorously inspected products and materials to identify and eliminate any defective or non-conforming items, maintaining high quality standards.- Efficiently prepared and provided production samples in response to specific client requests, ensuring client satisfaction and customization.- Organized and managed schedules, including setting up meetings, appointments, and travel plans, for managers and supervisors to optimize their time management.- Engaged directly with customers, providing personalized assistance in selecting merchandise, matching accessories, and facilitating smooth purchase transactions. Show less - Thoroughly reviewed work orders prior to commencement, ensuring understanding of necessary materials and adherence to project deadlines.- Efficiently managed and routed purchase orders, work orders, shipping orders, and requisitions to organize the movement, collection, distribution, and shipment of items.- Successfully negotiated with both established and emerging clients to secure profitable agreements while maintaining high levels of customer satisfaction.- Diligently verified, calculated, posted, and recorded accounts payable data, performing daily reconciliations to ensure accurate financial accounting.- Processed shipping manifests in strict compliance with both local customs and international regulations, guaranteeing lawful and efficient transportation.- Conducted meticulous comparisons of shipment contents against accompanying paperwork, aiding in the maintenance of inventory accuracy and effective records management.- Operated with various Electronic Data Interchange (EDI) systems for major clients such as MACYS, Burlington, ROSS, etc., demonstrating versatility and technological proficiency. Show less

  • Executive Assistant

    Nov 2022 - Feb 2023

  • Logistics Officer

    Jun 2022 - Nov 2022
• 

  Empire State Realty Trust

  Feb 2023 - now

  Concierge

  Serving as a Guest Relations Specialist at The Empire State Building as well as One Grand Central Place.- Acknowledged and greeted guests entering or leaving the building, promoting apleasant environment.-Maintained guest privacy and built a reputation by keeping informationconfidential.-Directed incoming calls and messages to appropriate staff or residents.Handled mail and package deliveries, keeping items secure.-Arranged special accommodations for guests to enhance visitor experiences.-Delivered exceptional service to every customer through active engagement,effective listening and well-developed interpersonal skills. Show less