Advent Consulting. In

Experience

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  E-Funds International India Pvt Ltd

  Jan 2003 - Dec 2005

  Telemarketing Associate

  Telesales of products and services advertised on TV channels in the Unites States,Complete sales and cross sales of consumer durables,FMCG ,credit cards,Insurance,Emergency services for Disabled customers and citizens.

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  Hutchison 3G

  Dec 2005 - Sept 2012

  Team Mentor / Team Supervisor- Lead Advisor

  Mentoring & Managing Customer Service and Channel Support advisors (12- 15 team members ) .Organizing and conducting process training for new joiners and refreshers for existing customer service advisors.Taking escalation calls from customer service advisors for customer complaints and appreciations.Monitoring Inbound & Outbound calls ,Rating the calls based on QA guidelines, providing feedback and discuss performance with the Customer service advisors .Advising In-store Dealers for Sales & Upgrades,customer disputes, customer retention ..Resolving Issues faced by dealers and Handling Issues raised by dealers .Credit Checking customers on behalf of dealers.Completing Sale Transactions for dealers and customers .Cross-sell services,Troubleshooting Billing & Technical issues faced by customers,Researching potential Frauds and Escalating the case to the Central Frauds & Security Team. Show less

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  Renoir Management Consulting (India) Private limited

  Jan 2012 - Jul 2017

  Deal with clients at the highest level to secure high value projects.Identify and research market segments and business trends in order to maximise business opportunities.Research Potential Clients/Companies .Build company profile & dataContact and Interact with potential clients i.e. CHR/MD/CEO of business units Market Renoir's Services and securing meetings with CEO/CHR/MD (Potential Client) .The Renoir Group is a world leader in implementation consulting, having earned an enviable reputation for our ability to implement predictable, significant, rapid and sustainable change, assisting CEO's, worldwide, in executing their vision, mission and goals. With over 400 fully employed and highly trained consultants, our work across a wide range of industry sectors gives us a broader perspective of the issues facing your industry and allows us to be sensitive to your unique challenges, culture and specific business issues. Renoir offers a low risk approach and fixed price investment that delivers real and very significant results to the bottom line, in timeframes that will surprise. Despite this and the fact that we've added hundreds of millions of dollars to our clients' bottom lines, it is still our undisputed leadership in sustainability, that gets the rave reviews. Quite simply, nobody does it better, and the result is that our implemented solutions and measurable financial results have a lasting impact on the competitiveness and performance of our clients. Renoir's client base covers oil and gas, construction, engineering, chemicals & petrochemical, financial services, mining, power generation & distribution, retailing, healthcare, telecommunications, automotive, logistics, transportation and others. Improvements are achieved, working with all levels of an organization, by developing management systems, business processes, structures and group behaviors that create performance-focused organizations Show less

  • Business Development Executive

    Aug 2015 - Jul 2017

  • Research & Business Development Assistant

    Jan 2012 - Jul 2017
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  Adventconsulting.in

  Nov 2017 - now

  RERA Consultant - Goa State

  We provide Comprehensive RERA Consulting Services.We focus on people engagement across all levels, Advent Consulting ensures clients objectives are fully achieved and are sustainable.Our Services :RERA Project RegistrationRERA Project ComplianceRERA Agent RegistrationRERA Project TransferLiaison with Relevant AuthoritiesLiaison with Relevant ProfessionalsGST RegistrationPAN Registration