Mari Acejo Luu

Experience

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  Yogurty's Froyo

  Jan 2012 - Jan 2016

  Assistant manager

  - Reports to the store manager and operations manager- Assists the manager with the inventory and reports, placing orders and receiving deliveries, performing banking transactions (e.g deposits)- Performs lifting, carrying and transport of products during deliveries and daily store operations- Provides in-store assistance to customers- Assigned to the point-of-sale (cashier)- Keeps the store clean and in order

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  Megacity Management & Tax Systems

  Apr 2013 - Jun 2013

  Accounting clerk (Co-op placement)

  - Organized data for accounting (e.g debits, credits, cash flow, balance sheets, income statements) using Microsoft Excel - Performed invoicing using accounting software- In-charge with answering calls - Organized files and documents

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  Comfort sole

  Jan 2014 - Dec 2014

  Clerk

  - Provided in-store assistance to clients- answered phone calls and email inquiries- In-charge with following up clients regarding supply and product orders- Communicated and coordinated with suppliers- Maintained organized files and documents- Updated client and supplier contact list

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  EcoLine

  Nov 2014 - Nov 2016

  Customer Service Representative

  ResponsibilitiesIn this position, I am in charge of the following:- Receiving inbound and outbound calls- Answering customer inquiry- Setting up schedule for appointments- In-charge with following-up with clients for appointment confirmation, re-booking and leads- Updating client file and information as necessaryAccomplishmentsI provided good customer service to clientsI ensured that tasks were completed: -client lists provided were all followed up - web leads were called back and given assistance - filtered viable and good appointments Show less

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  Toronto Rehabilitation Institute

  Jan 2016 - Feb 2016

  Occupational Therapy Student

  • Conducted interviews and standardized neurocognitive assessments (e.g for memory, attention, visual perceptual skills) for clients with acquired brain injury• Conducted treatment sessions and consultations based from client’s goals• Participated in client intakes• Conducted orientation to new clients and their families • Participated in family care meetings to discuss with the client and family treatment goals and management• Participated in multidisciplinary team rounds to discuss client care Show less

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  Body Care and Rehab

  Apr 2016 - Nov 2016

  Occupational Therapist

  - Assessing adults with physical and neurological disabilities in an outpatient setting- Developing client-centred treatment plans to address clients’ goals- Performs record keeping, record management and updates as well as document filing- Providing direct one-to-one service involving adjunctive therapies, exercises, functional activities and client and caregiver education

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  Altum Health - University Health Network

  Nov 2016 - Dec 2020

  Reports Coordinator