Brienne Chance

Brienne Chance

Followers of Brienne Chance863 followers
location of Brienne ChancePhoenix, Arizona, United States

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  • Timeline

  • About me

    Manager, Client Success at USA TODAY NETWORK | LOCALiQ

  • Education

    • Washburn University

      1995 - 1999
      Bachelor of Arts - Mass Media Brodcast Production/Graphic Art

      Activities and Societies: Society of Colligate Journalists, International Radio and Television Society

  • Experience

    • KTKA 49 ABC

      Dec 1999 - Jan 2005

      Responsible for maintaining client base for national sales, and paid programming. Booked time for paid programming, kept track of titles and program lists, made sure proper spots aired, and made sure payments were made prior to air time. I was a liaison for KTKA and WBKS to the national buyers, negotiated rates, placed spots, and managed and maintained inventory for KTKA and WBKS. Maintained pre-emption reports, executed makegoods, and put together schedules for clients. I was also the assistant to the Operations Manager with duties including, typing, errands, filing, scheduling meetings, writing letters and memos, and other tasks asked of the manager. Show less Responsible for producing a 30 minute daily magazine format show; including writing, editing, show formatting and setting up interviews. I directed the morning live studio cut-ins during Good Morning America. I also helped produce a weekly 30 minute sports show, and was an assistant director for the sports show. I scheduled photographers and talent for shoots. I also was an assistant to the Production Manager with day-to-day tasks involving scheduling meetings, setting appointments, running errands, writing letters and memos, and maintaining his schedule. Show less

      • Director of Paid Programming/National Sales

        Jul 2003 - Jan 2005
      • Assistant Director/Producer

        Dec 1999 - Jul 2003
    • Gannett | USA TODAY NETWORK

      Feb 2005 - Jan 2013

      Responsible for selling custom publications to companiesand their vendors. The position required cold calling for vendors within the sections, and prospecting for new clients. Responsible for handling multi-million dollar accounts for the national/T61 division of retail advertising. My client base included Macys, Target, Verizon Wireless, Sears/Kmart and Best Buy. I aided our national sales team with local planning ideas, and maintained client relationships on a local level.

      • Account Executive - Custom Publishing

        Jun 2011 - Jan 2013
      • Senior Account Manager

        Feb 2005 - Jul 2011
    • G/O Digital

      Jan 2013 - Apr 2017

      Responsible for maintaining relationships with top tier accounts for the agency services division. I serve as a liaison between the clients, channel partners, and fulfillment teams. In this role duties include collaboration with project managers and fulfillment teams to manage campaigns from onboarding to reporting, and continual optimization across many digital products including PPC, Social, Facebook advertising, and Search Engine Optimization. This role requires strategic thinking and planning, performance monitoring, and identifying opportunities to grow the client’s campaign for optimal ROI. Show less Responsible for maintaining relationships with top tier accounts forthe agency services division. I serve as a liaison between the clients, channel partners, and fulfillment teams. In this role duties include collaboration with project managers and fulfillment teams to manage campaigns from onboarding to reporting, and continual optimization across many digital products including PPC, Social, Facebook advertising, and Search Engine Optimization. This role requires strategic thinking and planning, performance monitoring, andidentifying opportunities to grow the client’s campaign for optimal ROI. Show less

      • Senior Digital Account Manager, Agency Services

        Nov 2016 - Apr 2017
      • Senior Training Manager, Agency Services

        Feb 2016 - Nov 2016
      • Senior Digital Account Manager

        Jan 2013 - Feb 2016
    • USA TODAY NETWORK | LOCALiQ

      May 2017 - now

      Responsibilities include onboarding new hires. Help train new and current Client Success Managers. I serve as the technical liaison to the product team when testing new platforms or programs is needed. I am the voice of the employee in manager strategy meetings as well. I am also responsible for maintaining relationships with clients and sales executives. I serve as a liaison between the clients, channel partners, and fulfillment teams. In this role duties include onboarding client digital buys to reporting, and continual optimization of Search campaigns, with knowledge to speak to reporting for Social Media Management, Search Engine Optimization, Targeted E-mail, Targeted Display, and Social Ads. This role requires strategic thinking and planning, performance monitoring, and identifying opportunities to grow the client’s campaign for optimal ROI. Show less Responsible for maintaining relationships with clients and sales executives. I served as a liaison between the clients, channel partners, and fulfillment teams. In this role duties included onboarding client digital buys to reporting, and continual optimization of Search campaigns, with knowledge to speak to reporting for Social Media Management, Search Engine Optimization, Targeted E-mail, Targeted Display, and Social Ads. This role required strategic thinking and planning, performance monitoring, and identifying opportunities to grow the client’s campaign for optimal ROI. Show less Responsible for maintaining relationships with clients and sales executives. I served as a liaison between the clients, channel partners, and fulfillment teams. In this role duties included onboarding client digital buys to reporting, and continual optimization of Search campaigns, with knowledge to speak to reporting for Social Media Management, Search Engine Optimization, and Social Ads. This role required strategic thinking and planning, performance monitoring, and identifying opportunities to grow the client’s campaign for optimal ROI. Show less

      • Manager, Client Success

        May 2021 - now
      • Team Lead, Client Success

        Aug 2020 - May 2021
      • Customer Success Manager

        Jul 2018 - Aug 2020
      • Marketing Expert

        May 2017 - Jul 2018
  • Licenses & Certifications

    • Google Ads Search Professional Certification

      Google
      Dec 2024
    • Google Analytics

      Google
      Nov 2016
    • Digital Marketing Foundations

      Market Motive
      Oct 2016