Xin Zhao

Experience

• 

  Tianjin Tianda Tiancai

  Sept 1998 - Sept 2003

  Application Developer

  Software design, coding, testing.

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  ITEC

  Sept 2003 - Nov 2007

  Project Manager

  PM of Japan outsourcing project, manage cost, schedule, process, quality, delivery.

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  IBM

  Dec 2007 - Aug 2021

  construct partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive client satisfaction.works with the delivery organization as a primary point of contact for client needs, requirements and expectations.lead the service delivery team to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. manages cost, schedule, and service deliverables.identifying growth opportunities and contract profitability, owns service delivery quality and is responsible for tracking and reporting service level attainment/objectives (SLAs/SLOs). Show less

  • Senior Client Partner Executive

    Feb 2012 - Aug 2021

  • Transformation Manager

    Feb 2011 - Jan 2012

  • Project Manager

    Dec 2007 - Jan 2011
• 

  Kyndryl

  Sept 2021 - now

  Account Partner

  construct partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive client satisfaction.works with the delivery organization as a primary point of contact for client needs, requirements and expectations.lead the service delivery team to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. manages cost, schedule, and service deliverables.identifying growth opportunities and contract profitability, owns service delivery quality and is responsible for tracking and reporting service level attainment/objectives (SLAs/SLOs). Show less