Nytoya W.

Nytoya W.

E-commerce customer service speci

Followers of Nytoya W.336 followers
location of Nytoya W.Atlanta Metropolitan Area

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  • Timeline

  • About me

    Customer Service Manager

  • Education

    • Riverside Brookfield High School

      -
    • Robert Morris College

      2010 - 2010
    • Chattahoochee Technical College

      2013 - 2014
      AAS Logistics, Materials, and Supply Chain Management
    • Alabama State University

      2002 - 2004
      Business Administration and Management, General
  • Experience

    • MSC Industrial Supply Co.

      Apr 2006 - Jun 2008
      E-commerce customer service speci
    • Bosch North America

      Jul 2008 - Oct 2013
      Sales Admin

      • Process daily customer orders within established guidelines• Responsible for accounts payable processes including invoice entry, verification, discrepancy management, and fixed asset management.• Communicate collections issues with customers to ensure prompt payment prior to new order entry • Backup for National Sales Account Manager• Complete quotes, orders, and discrepancies for multi-million dollar accounts• Research inventory to ensure accuracy of inventory levels• Appointed data security partner (DSP) to inform associates of internal and external security parameters, risks, and associate training• Grant and monitor IT authorizations carefully and as necessary for the area of operations for associates within the department• Internal controls testing for deficiency report in compliance with corporate policies.• Work directly with financial controller and director Show less

    • National Bus Sales

      Nov 2013 - Aug 2016
      Sales Coordinator
    • Hyundai L&C USA

      Aug 2016 - now
      • Customer Service Manager

        Jan 2021 - now
      • Customer Service Supervisor

        Jul 2019 - Dec 2020
      • Sales Coordinator

        Aug 2016 - Jun 2019
    • Keller Williams Realty, Inc.

      Mar 2024 - now
      Realtor
  • Licenses & Certifications

    • Customer Service

      Jan 2017
    • Diploma in Customer Service

      Alison - Free Online Learning
      View certificate certificate
    • Diploma in Customer Service

      Alison - Free Online Learning
      View certificate certificate