
Nytoya W.
E-commerce customer service speci

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About me
Customer Service Manager
Education

Riverside Brookfield High School
-
Robert Morris College
2010 - 2010
Chattahoochee Technical College
2013 - 2014AAS Logistics, Materials, and Supply Chain Management
Alabama State University
2002 - 2004Business Administration and Management, General
Experience

MSC Industrial Supply Co.
Apr 2006 - Jun 2008E-commerce customer service speci
Bosch North America
Jul 2008 - Oct 2013Sales Admin• Process daily customer orders within established guidelines• Responsible for accounts payable processes including invoice entry, verification, discrepancy management, and fixed asset management.• Communicate collections issues with customers to ensure prompt payment prior to new order entry • Backup for National Sales Account Manager• Complete quotes, orders, and discrepancies for multi-million dollar accounts• Research inventory to ensure accuracy of inventory levels• Appointed data security partner (DSP) to inform associates of internal and external security parameters, risks, and associate training• Grant and monitor IT authorizations carefully and as necessary for the area of operations for associates within the department• Internal controls testing for deficiency report in compliance with corporate policies.• Work directly with financial controller and director Show less

National Bus Sales
Nov 2013 - Aug 2016Sales Coordinator
Hyundai L&C USA
Aug 2016 - nowCustomer Service Manager
Jan 2021 - nowCustomer Service Supervisor
Jul 2019 - Dec 2020Sales Coordinator
Aug 2016 - Jun 2019

Keller Williams Realty, Inc.
Mar 2024 - nowRealtor
Licenses & Certifications

Customer Service
Jan 2017- View certificate

Diploma in Customer Service
Alison - Free Online Learning - View certificate

Diploma in Customer Service
Alison - Free Online Learning
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