Amit Singh

Experience

• 

  Grade One Events Pvt. Ltd.

  Aug 2011 - Oct 2012

  Marketing Executive

  Handling client management Providing excellent client servicingEscalation management Generating revenue from existing customers and new client Handling query over phone, email and chat Mapping and analysis of client business processrequirements Interaction with case team memberPrepare all invoices with proper back-ups for mailingquality improvement of process andtake care for escalation & their solutions

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  IBM Global Process Services

  Dec 2012 - Oct 2015

  Sr Executive Operation CRM

  client relationship managementHandling vendor management and servicing Providing Client servicing and supportAnalysing complex business operation problems and then developing solutions.Supporting teams, Business Process Managers and end users.Conducting quality assurance activities.Providing leadership to junior systems analystsKEY SKILLS AND COMPETENCIESProfessionalAbility to write highly detailed functional specifications for outputs.Working directly with clients at all difference and using CRM Experience of business analysis, requirements gathering, data reporting tools and documentation.Able to utilize ERP and working on SAP in a high technology environment.Experience with PSSQA ( product service & support quality audit ) on operations quality, costing and variance reporting.Reporting to higher management Show less

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  Medi Assist healthcare India Pvt Ltd

  Oct 2015 - Aug 2016

  Team Lead

  HEADING HEALTH CARE SERVICES IN CORPORATE.Consulting, strategy including business plan, Generated new development deals for an MNC company that focuses on multi-family healthcare policy and benefits of projects, Comprehensive database management. Instruction on workstation setup for prevention of eyestrain, repetitive strain injuries, and back-pain. Give onsite and offsite health check up camp facility in corporate.facilitating OHC ( occupational health center ) services in corporate. Show less

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  BTH GROUP

  Aug 2016 - now

  Social Change Traveler

  Promote Indian tourism globally, provide volunteer-ship opportunities in India with CSR projects, for education and environmental issues, visa consultation, air tickets, hotel bookings, tour plans, Car rental services, airport drop and pickup routing plans, taxi services

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  Sales Corp Services

  Sept 2018 - now

  - Leading strategic growth initiatives for startups and small-to-medium enterprises- Consulting on business scalability, performance optimization, and market entry strategies- Developing and executing data-driven marketing campaigns that drive brand awareness and customer engagement

  • Co-Founder & Chief Strategist

    Aug 2020 - now

  • Associate Founder

    Sept 2018 - now