Karim Gohar, MBA

Experience

• 

  ARAB International Optronics

  Oct 2004 - Sept 2006

  Systems Engineer

  Work as a system engineer in the Electronic Assembling Department in Arab International Optronics in Egypt.Responsible for assembling and configuration of the following:- Simulator systems- Solar systems- Integrated video systems- Stadium score boards - Day & night vision sight (DVS/NVS)- Personal computers and installation of the operating system

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  Alkan Telecom

  Oct 2006 - Oct 2013

  Senior Systems Engineer

  -Work as senior systems engineer at operation subsystem. - HW/SW operation, maintenance, Installation and configuration of Tektronix ATCA "Advanced Telecommunications Computing Architecture" System signaling based monitoring for SS7, GSM, GPRS, UMTS and IP networks which gives real-time/historical performance management and quality of service "QoS" reporting.- I am leading a team of system engineers handling technical customer support of Vodafone Egypt, Mobinil, Telecom Egypt and other mobile & land line operators outside Egypt.- I was assigned for different projects in: Libya “libyana” Greece “OTE” Algeria “Wataniya” Senegal “Sonatel” UAE “Etisalat”- Planning new installations and the field trials abroad, starting from building the project plan, customer kick off meeting and working on project implementation till running acceptance testing.- Managing the team quality of service through following up the team response to the customer tickets - Ensure with management that planning is in place to identify high potential candidates, mentor and follow up on development to provide succession planning within the team- Helping mobile operators in getting out KPIs from the monitoring system and troubleshooting the links status & traffic problems- Good knowledge of UNIX operating system.- Working on server’s installation, swap and upgrade - Installation of Solaris operating system and Oracle 10 & 11 Show less

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  Alkan CIT

  Nov 2013 - Jun 2020

  Team Leader Presales Engineer

  - Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager. - Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm. - Adapts solutions, as necessary, to ensure appropriate support. - Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements. - Effectively handle all presales duties such as demo presentations, proof of concept, RFI/RFP and assist in the technical sales process.- Actively participate in post-sales technical inquiry as a solution consultant.- Perfectly delegate tasks to junior pre-sales engineer and help them to accomplish their goals.- Relate latest technology to business propositions.- Provide hand’s-on training to different teams at different telecom operators on both products and technology topics- Present, propose and design solutions for operators in the OSS/BSS telecom sector: - Tektronix/Netscout – Telena - RaiseCom - JDSU/VIAVI - Affirmed Networks - SUBEX Reference projects:• Vodafone Egypt.• Orange Egypt• Telecom Egypt• And others outside Egypt “ Libya, Greece, UAE, Ethiopia and Senegal” Show less