Jaehyun (Billy) Woo

Experience

• 

  New Balance

  Sept 2011 - May 2014

  Fit Specialist & Supervisor

  • Analyzed customers’ gaits to determine the most appropriate footwear needs

• 

  University of Calgary

  May 2013 - Aug 2015

  Research Assistant

  Designed and conducted two full lab research studies• Presented on the relationship between footwear stiffness & energy loss in running performance• Evaluated feasibility of Adidas’ next generation footwears technology during concept design phase • Pinpointed complication of key takeaway, made recommendations and planned future experiments

• 

  Crowfoot Physiotherapy

  Oct 2013 - Sept 2014

  Assistant Physiotherapist

  • Applied therapeutical machines and medical technologies (ultra-sound, laser, TENS machine, etc) onto patients as directed by the physiotherapists to all age groups• Assessed and corrected patients through several exercises and stretches; patients showed improvements in conditions after completing programs that were specifically tailored

• 

  Korea Institute of Sport Science

  Jun 2014 - Sept 2014

  Research Assistant

  Student research assistant under Dr. Young-Jin Moon at the Korea Institute of Sport Science (체육 과학 연구원). • Assisted in study of an optimized model designed for Olympic weightlifters to enhance performance through data analytics• Assisted in publication & translation of "3-Dimensional Performance Optimization Model of Snatch Weightlifting", has been published in the Korean Journal of Sport Biomechanics

• 

  Garmin

  May 2015 - now

  • Leading the wireless connectivity QA team, reducing connectivity-related support issues by ~80%.• Developed and solidified success criteria and requirements for all products accepted by global multidisciplinary stakeholders in both technical and business (including engineers, product owners and managers) • Develop test plans tailored to each product, focusing on mobile app (iOS & Android) integration in co-ex environments with embedded hardware testing• Oversee all aspects of testing (end-to-end, acceptance, performance, and regression testing; debugging, troubleshooting, and reporting) on all products throughout their entire lifecycle• Spearhead the CI efforts of the connectivity software of every product by pulling up & integrating its submodules and correctly configuring the product• Implement the ALM Octane testing infrastructure to allow for automation framework and testing robustness from previously using an entirely manual process (Confluence & PDFs)• Automated and Optimized the manual testing process, saving ~50 hours per sprint: o Parsing and retrieving of the logs after every test: Python o IOP communication between the testing framework, phones, and Garmin products: Appium, Python and Octane REST API Show less • Deployed Optical Technology products by advancing statistical performance and user experience on performance data to ensure software quality o QA: developed, planned, and executed engineering tests to ratify performance of current optical algorithms and hardware. o Statistical analysis: produced and implemented KPI-based assessment methodology to establish performance evaluation of earlier technology and competitors, and used it for guidance and recommendation. o UX: established and managed a beta and user acceptance testing program of > 100 active testers• Continuously bridged the gap between stakeholders and technical teams to bolster product performance and user satisfaction• Mentored all junior and intern members of the team with weekly check-in, short and long-term objective setting, feedbacks resulting in efficient teamwork and performance Show less

  • Senior Software Quality Analyst

    Jun 2023 - now

  • Software Quality Analyst

    Sept 2019 - Jun 2023

  • Senior Product Performance Analyst

    Jun 2019 - Sept 2019

  • Product Performance Analyst 2

    Sept 2016 - May 2019

  • Product Performance Assistant

    May 2015 - Sept 2016