Maida Larriuz

Experience

• 

  NYC Health + Hospitals

  Jun 2002 - Dec 2005

  Assisted the management executive in the Managed Care Department. Implemented and coordinated new programs and projects. • Monitored the operations, effectiveness and efficiency.• Documented proactively all Quality Assurance Reporting Requirements (QARR).• Researched and analyzed all QARR measures.• Oversaw clerical staff to ensure timely outreach to all Metro Plus members.• Scheduled medical appointments. Assisted in managing the daily operations of 24 hour, seven day a week department, which included Patient information and Pre Admitting.• Scheduled a team of 31 employees for round the clock services.• Counseled staff with lateness and attendance problems and reported to Labor Relations.• Maintained census for appropriate care related acute level (admit/discharge and transfer patients).

  • Assistant Director at Jacobi

    Oct 2003 - Dec 2005

  • Assistant Coordinating Manager at Jacobi

    Jun 2002 - Oct 2003
• 

  DOWNTOWN BRONX MEDICAL ASSOCIATES PC

  Dec 2005 - Nov 2006

  Research Assistant

  • Screened and enrolled eligible candidates, HIV infected pregnant women, into a PACTG study. • Completed regulatory submissions. Maintained protocol documents. • Reviewed, analyzed and abstracted required data from patient charts. • Coordinated transition of data from site to sponsor within deadlines. • Assured all HIPPA, patient rights, and policies and procedures were followed.

• 

  NYC Health + Hospitals

  Oct 2006 - Jun 2017

  Created, developed and coordinated a new program, designed for the sole purpose of helping patients understand their medical care, diagnosis, medications and discharge planning in an under-served community. • Coordinated the day to day activities of 12 interpreters.• Prepared monthly schedule for the 12 interpreters.• Coordinated inter-unit activities and special projects.• Conducted New Employee Orientation for over 2000 employees.• Administered a comprehensive review process including on site reviews and related reports.• Compiled interpreter productivity metrics.• Produced metrics of language access via face to face and telephonic interpretations.• Coordinated data collection and analysis of Limited English Proficiency issues and facility outcomes.• Developed and implemented systems to support and retain the capacity of the organization to meet statutory, regulatory, and accreditation standards.• Initiated, designed, implemented and evaluated culturally and linguistically appropriate services CLAS.• Consulted with department and service areas as needed in training employees and volunteers such as telephonic and onsite interpreters. • Designed and implemented, recognition and reward systems for outstanding Limited English Proficiency efforts.• Fostered commitment and growth of multiple Limited English Proficiency programs.• Managed various special projects, including special multicultural events, Interpreter Translation Day and other special projects as required.• Prepared Joint Commission reports and filed audits.• Wrote, developed and implemented LAD Policy. Show less Directed the Background Unit, performed highly confidential and sensitive investigations. Oversaw the collection and safeguarding of all information, and evidence gathered.• Developed and implemented an effective and efficient process for background investigations of new employee clearance.• Created and instituted a process that tracked employees who had been arrested and required follow up with Human Resources.• Provided Investigator General with accurate and timely information regarding cases.• Executed Joint Commission preparations.• Wrote, developed and implemented BI Policy.• Conducted file audits. Show less

  • Associate Director for Language Assistance Department (LAD) at Lincoln

    Nov 2012 - Jun 2017

  • Associate Director for Background Investigations at Lincoln

    Oct 2006 - Nov 2012