
Anne Guillou

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About me
Consultante en efficacité opérationnelle pour dirigeant(e) de TPE | Team leader @Engie
Education

Conservatoire National des Arts et Métiers
1995 - 1997Master’s Degree Business School
Experience

Umicore
Jan 1991 - Jan 1996As sales administration expert, I was appointed as key user on the SAP implementation project for France and Belgium in the order-to-cash processes in charge of requirement analysis, review and streamlining of processes, configuration and implementation, training and user support. I started at Umicore as an export sales administration assistant. I was in charge of the front and backoffice management of our sales and contracts in Europe, Asia and North-America.Common mistakes/misspelling regarding my name Anne Guillou:Ann, Guilloux, Guillo, Guilou, Gilou, Gillou
Business analyst - SAP project
Jan 1993 - Jan 1996Export Sales Assistant
Jan 1991 - Jan 1994

Sales representative | Marketeer | Sulzer Ltd
Jun 1996 - May 1997Sales representative and MarketeerI was account manager for Paris sales area responsible for prospecting, sales, after-sales, organisation of events, product promotion.As marketeer, I worked on the launch of a new innovative product for dental reconstruction defining the commercial strategy and go-to-market action plan.

Project manager | ERP | ecommerce | Bridgestone
Jan 1997 - Jan 2005Project managerAs project manager, I was in charge of project definition and organisation (planning/resource/budget), staffing, coaching, process analyses and design, proposal and implementation of solutions (new services to customer, organisation, fiscal and legal aspects, implementations of processes and IT systems) with a team of 15 people in direct report.Defined the e-commerce strategy of Bridgestone in Europe (European workshops, customer surveys, etc…) and implemented the European IT solution to support this strategy.Designed and implemented a global service solution for our truck fleet customers including tyre leasing proposal (controlling and accounting aspects), breakdown service organisation, standard vehicle maintenance, commercial and warranty claims management, casing managementManaged the development of a European CRM system, enabling more efficient communication, European campaigns, product and market surveys as well as a Sales Force Automation platform.Lead the SD R/3 SAP European implementation for order to cash processes. Show less

ENGIE Electrabel
Oct 2005 - nowMy main responsibilities include: - content marketing strategy and editorial plan - development and management of the editorial calendar and the organization workflows for content creation - permanent measure and optimization of the different programs - management of all creative resources including designers, writers, and other agency personnel - publication and amplification of content through our social media channels, email marketing - partnering with our sales teams for content diffusion and lead management Show less My main responsibilities include: - Full management of the project: business case, staffing, budget and planning, delivery and post-implementation- Change management- Lead of the project team constituted of both internal and external resources - Liaise with partners' organisation and manage delivery performance - Reporting of project progress and KPIs to C-level and main stakeholders Main projects: websites, online services, blogs, online tool to support and streamline service delivery execution Show less
Agile Leader
Mar 2021 - nowDigital Manager
Dec 2017 - Mar 2021Content marketing manager
Jan 2015 - Dec 2017Senior Digital Project manager
Oct 2005 - Apr 2015

Minerva Conseil
Jul 2020 - nowFounderJe vous aide à transformer votre vision et vos objectifs en réalité et prendre le chemin plus court vers vos résultats :- Élaborez une vision puissante et inspirante - Managez votre équipe efficacement pour une meilleure performance- Rationalisez votre organisation et vos processus pour une efficacité et une rentabilité accrues ✨ Accompagnements 1:1 sur mesure - pour transformer votre entreprise et accélérer votre croissance😀 Ça vous tente ? Parlons-en !👉 Réservez votre appel découverte : calendly.com/minervaconseil/decouverte Show less

Radio Campus Bruxelles
Jan 2022 - nowChroniqueuse radio - Radio CampusChroniqueuse de "Femmes, style et inspiration". Nous y parlons d'entrepreneuriat au féminin et échangeons sur nos idées et expériences dans la bonne humeur.

EFP-BXL
Sept 2022 - nowFormatriceFormations à destination des entrepreneurs dans le cadre du passeport réussite. Thématiques : Organisation et gestion du temps ; gestion de votre projet entrepreneurial
Licenses & Certifications

Lean Six Sigma Green Belt
The Lean Six Sigma CompanyJun 2025- View certificate

Business Model Canvas: A Tool for Entrepreneurs and Innovators
Coursera 
Data for Managers
HEC Paris
Certified ScrumMaster
Scrum AllianceJan 2015- View certificate

Business Model Innovation - HEC Paris
CourseraJul 2020 
Lean Six Sigma Yellow Belt
The Lean Six Sigma CompanyJun 2024
Google analytics Individual Qualification
GoogleFeb 2020
Languages
- frFrench
- enEnglish
- duDutch
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