Anne Guillou

Anne Guillou

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location of Anne GuillouBrussels Metropolitan Area

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  • Timeline

  • About me

    Consultante en efficacité opérationnelle pour dirigeant(e) de TPE | Team leader @Engie

  • Education

    • Conservatoire National des Arts et Métiers

      1995 - 1997
      Master’s Degree Business School
  • Experience

    • Umicore

      Jan 1991 - Jan 1996

      As sales administration expert, I was appointed as key user on the SAP implementation project for France and Belgium in the order-to-cash processes in charge of requirement analysis, review and streamlining of processes, configuration and implementation, training and user support. I started at Umicore as an export sales administration assistant. I was in charge of the front and backoffice management of our sales and contracts in Europe, Asia and North-America.Common mistakes/misspelling regarding my name Anne Guillou:Ann, Guilloux, Guillo, Guilou, Gilou, Gillou

      • Business analyst - SAP project

        Jan 1993 - Jan 1996
      • Export Sales Assistant

        Jan 1991 - Jan 1994
    • Sales representative | Marketeer | Sulzer Ltd

      Jun 1996 - May 1997
      Sales representative and Marketeer

      I was account manager for Paris sales area responsible for prospecting, sales, after-sales, organisation of events, product promotion.As marketeer, I worked on the launch of a new innovative product for dental reconstruction defining the commercial strategy and go-to-market action plan.

    • Project manager | ERP | ecommerce | Bridgestone

      Jan 1997 - Jan 2005
      Project manager

      As project manager, I was in charge of project definition and organisation (planning/resource/budget), staffing, coaching, process analyses and design, proposal and implementation of solutions (new services to customer, organisation, fiscal and legal aspects, implementations of processes and IT systems) with a team of 15 people in direct report.Defined the e-commerce strategy of Bridgestone in Europe (European workshops, customer surveys, etc…) and implemented the European IT solution to support this strategy.Designed and implemented a global service solution for our truck fleet customers including tyre leasing proposal (controlling and accounting aspects), breakdown service organisation, standard vehicle maintenance, commercial and warranty claims management, casing managementManaged the development of a European CRM system, enabling more efficient communication, European campaigns, product and market surveys as well as a Sales Force Automation platform.Lead the SD R/3 SAP European implementation for order to cash processes. Show less

    • ENGIE Electrabel

      Oct 2005 - now

      My main responsibilities include: - content marketing strategy and editorial plan - development and management of the editorial calendar and the organization workflows for content creation - permanent measure and optimization of the different programs - management of all creative resources including designers, writers, and other agency personnel - publication and amplification of content through our social media channels, email marketing - partnering with our sales teams for content diffusion and lead management Show less My main responsibilities include: - Full management of the project: business case, staffing, budget and planning, delivery and post-implementation- Change management- Lead of the project team constituted of both internal and external resources - Liaise with partners' organisation and manage delivery performance - Reporting of project progress and KPIs to C-level and main stakeholders Main projects: websites, online services, blogs, online tool to support and streamline service delivery execution Show less

      • Agile Leader

        Mar 2021 - now
      • Digital Manager

        Dec 2017 - Mar 2021
      • Content marketing manager

        Jan 2015 - Dec 2017
      • Senior Digital Project manager

        Oct 2005 - Apr 2015
    • Minerva Conseil

      Jul 2020 - now
      Founder

      Je vous aide à transformer votre vision et vos objectifs en réalité et prendre le chemin plus court vers vos résultats :- Élaborez une vision puissante et inspirante - Managez votre équipe efficacement pour une meilleure performance- Rationalisez votre organisation et vos processus pour une efficacité et une rentabilité accrues ✨ Accompagnements 1:1 sur mesure - pour transformer votre entreprise et accélérer votre croissance😀 Ça vous tente ? Parlons-en !👉 Réservez votre appel découverte : calendly.com/minervaconseil/decouverte Show less

    • Radio Campus Bruxelles

      Jan 2022 - now
      Chroniqueuse radio - Radio Campus

      Chroniqueuse de "Femmes, style et inspiration". Nous y parlons d'entrepreneuriat au féminin et échangeons sur nos idées et expériences dans la bonne humeur.

    • EFP-BXL

      Sept 2022 - now
      Formatrice

      Formations à destination des entrepreneurs dans le cadre du passeport réussite. Thématiques : Organisation et gestion du temps ; gestion de votre projet entrepreneurial

  • Licenses & Certifications

    • Lean Six Sigma Green Belt

      The Lean Six Sigma Company
      Jun 2025
    • Business Model Canvas: A Tool for Entrepreneurs and Innovators

      Coursera
      View certificate certificate
    • Data for Managers

      HEC Paris
    • Certified ScrumMaster

      Scrum Alliance
      Jan 2015
    • Business Model Innovation - HEC Paris

      Coursera
      Jul 2020
      View certificate certificate
    • Lean Six Sigma Yellow Belt

      The Lean Six Sigma Company
      Jun 2024
    • Google analytics Individual Qualification

      Google
      Feb 2020