Jason Michalenko

Jason Michalenko

ICT Technician/Operator

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location of Jason MichalenkoAustin, Texas, United States

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  • Timeline

  • About me

    Open to opportunities

  • Education

    • ITT Technical Institute

      2002 - 2004
      Associate's degree Computers & Electronics Engineering Technology 3.5 GPA
  • Experience

    • Solectron

      Sept 2004 - Jul 2005
      ICT Technician/Operator

      Performed testing & repairs of complex electronic assemblies to the component level, utilizing block diagrams, SOP’s and schematics.Monitored ICT processes and repair actions to decrease Could Not Duplicate (CND) issues.Level II certified in soldering surface mount and through-hole PCB circuit boards.Provided feedback to leadership regarding product flow and work issues.Repaired high complexity assemblies to component level.Participated as a member of the ICT Containment team. Show less

    • Dell Computer

      Sept 2005 - Jul 2006
      RMA Repair Technician

      Performed testing & repairs of complex Dell computer issues down to the component level, utilizing block diagrams, SOP’s and schematics.Performed test equipment maintenance, upkeep, and recommended improvements to repair process.Documented corrected actions or improvements for test and repair techniques.Provided feedback to leadership regarding product flow and work issues.

    • NI (National Instruments)

      Nov 2006 - Apr 2010
      Lead ICT Technician

      Performed testing & repairs of complex electronic assemblies down to the component level, utilizing block diagrams, SOP’s and schematics.Level III certified in soldering surface mount and through-hole PCB circuit boards.Assisted product engineer with new product introductions and updated BOMs.

    • Luminex

      Jun 2010 - Oct 2021
      Depot Service Manager

      Overseen direction, planning and execution of Service Depot operations In charge for 10 technicians plus 1 remote personnelEstablished and maintained departmental role-specific training plans; ensured that each team member is properly trained and cross trained on systems, processes and equipment.Ensured resources (people, equipment, facility) are in place to support the instrument repair or refurbishment workload.Maintained inventory levels within established goals and guidelines and recommends adjustments in stocking levels.Identified and managed annual departmental capital, headcount, and expense budgeting requirements, manages budget actuals and variances.Ensured that all Depot work orders, work instructions, training requirements, instrument repair/refurb records, tools, test fixtures and facilities are compliant (current revision, current calibration, operating within specifications).Ensure operational compliance with the Quality System and Health and Safety policies.Ensure operational adherence to safety, hazardous waste disposal, and gowning requirements.Certified to troubleshoot/repair electromechanical, lasers, optical, automation assemblies on Class II medical devices (LX200, MagPix, FM3D, Muse, Guava). Participated in Engineering Change Order (ECO). Show less

  • Licenses & Certifications

    • Institute of Integrated Customer Experience Management

      IICEM
      Apr 2013