
Robyn Saunders
Key Account Manager

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About me
Business Travel Manager at Zutari
Education

Grenville High School
1981 - 1986
Grenville High School, Rustenburg, North West
1981 - 1985Activities and Societies: Swimming, athletics, drum majorettes,
Experience

Legacy Hotels & Resorts International
Mar 2000 - Sept 2007Key Account ManagerLegacy Hotels and Resorts, I was a Key Account Manager first looking after the northern Johannesburg area with clients such as Siemens they spent 6 million rand with Legacy at hotels such as the Michelangelo and Commodore hotels. My area was a strong area and I brought in approximately 17% of the total bed nights for the group. I was then moved to look after the Sandton area and to concentrate on the five star properties such as Michelangelo and The Commodore in Cape Town. I serviced the top perform companies such as UBS Warburg, City Bank, Deutsche bank, Microsoft and large travel consortiums such as Rennies Travel, Tourvest etc. While at Legacy I went on numerous training courses one being the Disney Way which I gained tremendous amount of insight on how you have internal clients and external clients. When I left Legacy I was achieving about 19356 bed nights a year. I was part of the team who opened the Michelangelo Towers and met with clients such as Sean Summers of Pick n Pay. Show less

Hospitality Property Fund
Jan 2007 - Jan 2009Sales ManagerClient meetings, rate negotiations

American Express Business Travel
Feb 2008 - Jan 2010Strategic Relationship ManagerAmerican Express Travel; here I was a Strategic Relationship Manager my portfolio of clients amounted to R153 million per annum, clients such as Group Five( Mandy Diggle), Bateman(Graham Cummins), Associated Motor Holdings(Scott Hendren) Imperial Logistics( Christie Els) Barrick Mining(Michele Smit). I managed their financial spend on a daily basis making sure that my staff never booked the most expensive flight tickets, stayed within the rules and contracts signed with suppliers. I had to reach a target of 2.5% profit of which I averaged 6.2%. Unfortunately, Tourvest were retrenching Show less

Barra Resorts
Mar 2010 - Jan 2012Sales & Marketing ManagerDesign of the website, adverts, magazine contracts and hold workshops at consumer, trade shows etc. Rate strategies for the four lodges and rate implementations. Sales incentives and managing staff to reach those targets,

Guvon Hotels & Spas
Jan 2012 - Sept 2012Sales Manager The Fairway Hotel & Golf Resort
Aurecon
Sept 2012 - Jan 2015• Operational Management:o Management of contracted Travel Management Companies o Daily interactiono Regular service and savings review meetingso Monthly financial analyzing of travel spend o Bi-annual Service Score Card (SSC) review and sign-off o To assist and give guidance to stakeholders in connection with any travel related issues outside the normal daily needs.• Travel Management Procurement:o Strategic Sourcing of external Travel Supplierso Facilitation of tender (RFP) process, as requiredo Monthly Travel spend report and analysis for all of Aurecon, for delivery to the Head of Facilities and Procurement.o Maximize savings and efficiencies• Managing Travel Policy, Directives and Guidelines:o Ongoing review of policies, directives, guidelines and processeso Communicating, training and educating business units on travel policy and processeso Monitoring compliance with travel policyo Liaise with travelers on a regular basis in order to identify improvement opportunities• Managing the Travel Agent and Other External Supplier Relationships:o Ad hoc interaction with Aurecon’s contracted suppliers in order to proactively manage contracts, initiate the reduction of travel spend, through cost improvement initiatives • Monitor Financial Performance of Company Travel:o Provide required information to the Finance Department for payments to supplierso Monitor travel costs and identify savings opportunitieso Provide weekly/monthly traveler and travel reports o Work with the Units to analyze their travel spend and advise where savings can be made Show less
Travel Manager
Jan 2012 - Jan 2015Business Travel Manager Africa
Sept 2012 - Sept 2012

Zutari
Sept 2012 - nowBusiness Travel ManagerZuatri co-creates an engineered impact.
Licenses & Certifications
- View certificate

Developing Your Emotional Intelligence
LinkedInJun 2020 - View certificate

Communicating about Culturally Sensitive Issues
LinkedInJul 2020 - View certificate

Communicating Across Cultures
LinkedInJul 2020 - View certificate

Unconscious Bias
LinkedInJun 2020 - View certificate

Diversity, Inclusion, and Belonging
LinkedInJul 2020 - View certificate

Disrupting Yourself
LinkedInJun 2020 - View certificate

Skills for Inclusive Conversations
LinkedInJul 2020 - View certificate

Developing Self-Awareness
LinkedInJun 2020 - View certificate

Confronting Bias: Thriving Across Our Differences
LinkedInJul 2020 - View certificate

Bystander Training: From Bystander to Upstander
LinkedInJul 2020
Languages
- afAfrikaans
- geGerman
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