Vishal Verma

Experience

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  Citibank Technologies through Nucleus

  Jan 1998 - Jan 1999

  Software Engineer
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  Aditi Technologies

  Sept 1999 - Apr 2001

  Software Engineer
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  Smart CC

  Apr 2001 - Feb 2002

  Project Leader
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  General Electric ( GE )

  Mar 2002 - Dec 2006

  Project Manager / Senior Systems Analyst

  • Built offshore Team (from 3 to 25 members) based on I2I model on 8 business critical IT applications and 3 projects.• Led the structuring of application support model including Project leadership & procurement management.• Led initiatives on process improvements for Change Control and Version Control.• Worked on Digitization of Status Reports & Project delivery metrics.• Used MS Project for project tracking.•• Developed team strategies and monitored development progress on IT projects• Designed on Service Oriented Architecture and utilized UML and RUP for project management. • Discussed with business and IT teams on SOA initiative to inbuilt in the core architecture of the business applications.• Utilized agile methodology and scrum to reduce the backlog of Support tickets on the TFS / MOD applications from 850 to 200 within 2 months across applications. • Played IT Project Manager Role for Sourcing IT Team taking care of the SupplierNet Integration Projects.• Requirement definition, impact analysis, planning and executing technology implementation of business requests.• Led the e-Process tollgate reviews of the integration projects with Business clients & IT management. • Prepared Project Status Reports using Six Sigma Tools and analyzed data to improve the Business Processes and Resource Allocations. Presented and discussed these with the business in weekly e-Productivity digitization meetings.• Re-organized the IT Supply Chain Team Structure and drove Recruitment to fill the requirements created after the Integration of GE Consumer & GE Industrial systems.• Prepared Technical Specifications for the projects. Used UML and other Six Sigma tools like QFD, Affinity diagrams, Process maps, FMEA.• Led Digitization Project for the Sourcing IT Team to enable metrics in the Digital Cockpit. This was used to measure Supplier and Plant performance trends across the GE Industrial business. Show less

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  Capital One

  Mar 2007 - Jan 2011

  Project Manager

  • Worked as Senior Project Manager at CapitalOne Finance, US Card IT division • Worked in close coordination with other platform managers, delivery leads, QS Leads and operations to meet platform SLA requirements and manage platform demand and capacity.• Managed multiple IT projects in managed services development environment.• Was responsible for the overall delivery of projects – from initiation to delivery in production environment.• Provided project management support for Global Central Build (Integrated) projects and Regional (platform) projects.• Worked with cross functional teams like Quality Assurance, Solutions Engineering, Performance Management and Integrated Production Support for timely project delivery.• Performed budget estimation and tracking with resource management.• Initiated various process improvements for the platforms ensuring successful completion of goals.• Worked closely with BSAs and provide directions on documenting system requirements and data analysis.• Facilitated design reviews with integrated project teams.• Oversaw quality services lead to understand testing scenarios and test cases. • Worked in coordination with enterprise release management and operations teams for production rollout. Approved release content and validation plans.• Worked to standardize weekly status report formats and stakeholder status decks.• Worked closely with the Release Manager to ensure all Conditions of Satisfaction for a release are met.• Produced weekly and monthly status reports / stakeholder presentations and presented to Director and VP level audience.• Worked in a data warehousing environment for a BI implementation team at CRE / Human Resources as IT Project Manager• Worked in SOA framework for Real Time Messaging team. • Utilized Clarity Tool for project management and tracking.• Used MS Project and MS Visio tools along with MS office tools.• Led migration efforts of web services from WLI to ALSB and OSB versions. Show less

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  Wipro Technologies

  Mar 2007 - Jan 2011

  Sr Project Manager
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  Magellan Health Services

  Jan 2011 - Aug 2011

  IT Manager

  • Managed the Enterprise Data Warehouse / Business Intelligence program and implementation for Magellan Medicaid Administration (MMA) team• Was responsible for the overall delivery of the multi phase enterprise effort of data warehouse creation and deployment• Resourced and managed the program delivery working with multi vendor teams• Lead BI and data governance programs for underlying work-streams.• Worked closely with cross functional stakeholders and business partners to streamline the scope and delivery pattern.• Worked directly with the MMA executive council and run Steering committee meetings and presentations effectively• Reported under the VP of the organization and worked at peer level with the IT Director.• Supervised, reviewed and approved key program and project documents and decisions.• Reviewed Informatica powersuite mappings with team.• Managed corporate IT budget• Involved with arranging proof of concepts and key strategic decisions around procuring HW and Software to implement EDW and BI solutions. Included IBM HPDM, Cognos 10, Microsoft Power BI, Netezza, Exadata, QlikView• Was a key contact for vendor management, proposals, contracts & SOWs• As an IT Project Manager worked closely with integrated project teams. Show less

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  Capital One Finance

  Aug 2011 - Sept 2014

  Sr. Project Manager / Scrum Master

  • At Capital One worked for Real Time Messaging platform of Digital Middleware & IT in IT Project Manager and Scrum Master Role.• As an IT Project Manager worked closely with integrated project teams of different LOBs of capital One.• Worked on a tool implementation project (IgniteXML) and database migration.• Worked to transform platform from Phased environment to Agile environment.• Went through various agile trainings at Capital One including gaining Certified Scrum Master Certification.• In the Scrum Master role mentored and coached 3 component teams working with multiple features teams for Card IT LOB• Used VersionOne tool to manage product backlogs, plan sprints and conduct scrum ceremonies.• Managed distributed agile teams with Onsite team in Richmond and offshore team in India.• Worked closely with product owners and teams to deliver committed increments of software to feature teams every sprint.• Used MS Project and Clarity tools.• Participated in required Scrum of Scrum meetings of Digital IT and feature teams. Show less

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  S&P Global

  Sept 2014 - Aug 2019

  Manager, IT Projects - Product Development

  • Worked as Agile Delivery Lead / Scrum Master on 2 scrum agile distributed teams focused on product development and delivery of S&P Global Market Intelligence product, which has been named ‘2019 best overall data provider’ in the market.• Another product I worked on is a BI implementation with custom features for clients including Budgeting & Forecasting modules, strong Reporting features based on Cubes and Data warehouses – both internal cloud based and On Prem architectures.• As part of DevOps implementation team, worked on user stories related to AWS Cloud Infrastructure for S&P Global Market Intelligence product. Performed migration of clients from On Prem to Cloud environments coordinating with Cloud Architecture team. This included Report Builder reports utilizing Amazon S3 buckets, report scheduling via AWS Lambda.• As a Sr. Manager on Projects related to product development, was responsible for the entire life cycle of the product. • Involved with user story grooming, development, testing, and release of project deliverable for software development projects. • Migrated a legacy Custom Reporting Tool and associated client reports to the new Market Intelligence Reporting platform in multiple phases. • Utilized advanced SQL skills to write / review custom queries to fulfill DevOps needs.• Participated in the scoping of proposed improvements, and works with Content Managers, Product Managers, or other Project Managers to turn business requirements into actionable developer specifications. • As a contributing member of an Agile Scrum team accountable for delivering high quality software to customers. • Promoted a team culture and environment. Helped transform average performing scrum teams into a high performing teams achieving 100% user story points sprint over sprint, increasing velocity, team utilization and delivering valuable product increments every release. • Managed multiple product releases on various production and demo environments. Show less

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  FIS

  Oct 2019 - Sept 2020

  Sr. IT Project Delivery Manager

  • Worked on the key strategic Unity Program for FIS managing multiple work streams including Infrastructure, Delivery, Architecture, Implementations, Product, and Governance.• As part of Infrastructure management, was involved with procurement, working with architecture, delivery and implementation teams to ensure the various product environments are available with required specifications on time.• Closely worked with networking and application technology teams to ensure infrastructure roadmap is laid out for all upcoming phases of program implementations, requirements captured and discussed with architecture and product teams.• Risk planning and mitigation across the work streams on a weekly basis with key stakeholders.• Led weekly team meetings gathering progress on each work stream and ensuring the key milestones were reviewed, action items identified, risks and impediments discussed, and communicated to stakeholders.• Status reporting – including weekly inputs to Steering Committee on program progress across the work streams highlighting key achievements, upcoming milestones, risks, issues, budgeting and forecasting.• Helped the team with agile transformations without much impact to program delivery.• Coached and guided project teams on effectively using technology and team management tools (Microsoft Teams) and social media platforms like Yammer for communications within the organization. Show less

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  Capital One

  Sept 2020 - Dec 2022

  Sr. Agile Delivery Lead

  • As an ADL was responsible for the smooth execution and delivery of Program Increments (PI) for 4 assigned software development teams. These teams were part of the customer authentication & authorization agile release trains (ART). Successfully executed 15 PIs during the assignment period.• Closely partnered with Release Train Engineers, Product Owners, Product Managers, Tech Leads and Tech Managers to plan and execute PI. Each PI had 3 execution sprints and a planning sprint. Key planning milestones included Feature Walkthrough, Dependency Reviews and PI Planning Day activities.• Successfully led all agile ceremonies for each assigned Scrum and Kanban teams as applicable. These included sprint planning, daily standup, backlog management (epic and story refinements), risk reviews, impediment management, sprint reviews and conducting retrospectives.• Managed and enforced that all PI work should be documented in Jira as a single source of truth. These were managed through customized Jira Dashboards and Confluence pages.• Participated in all train, project and initiative S2s and S3s, program retrospectives. • Ensured software and infrastructure Vulnerabilities were managed for each team and reported effectively to senior management on a weekly basis.• As an individual contribution, I created a universal user-friendly Jira dashboard tool to query, pull, customize, filter and share any team and project related information from Jira easily. This dashboard was highly appreciated and utilized by the Consumer Identity team and recognized by Sr. Directors.• Partnered with PMO and RTEs to ensure delivery planning and execution processes are optimized and undergo continuous improvements. These also included capturing and reviewing project and agile delivery metrics across the release train teams to see trends and discuss possible improvements in the long run. Show less

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  Virginia Department of Transportation

  Feb 2023 - now

  Commonwealth of Virginia - VDOT ITD - Project & Portfolio Delivery - Release Train Engineer