Melanie Lessard

Melanie Lessard

Business Analyst

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location of Melanie LessardCanada

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  • Timeline

  • About me

    Ecommerce IT Manager chez RONA Inc.

  • Education

    • Champlain Regional College

      1994 - 1996
  • Experience

    • ALDO Group

      Jan 1994 - Jan 2005
      Business Analyst

      Business Analyst for the Implementation of RETEK (Oracle Retail).End User Trainer

    • Active Intelligence Inc.

      Aug 2005 - Feb 2009
      Business Consultant

      Knowledge of the following retail systems:- Oracle Transportation Management (OTM) system- Oracle Retail implementations. Knowledge includes RMS, RPM, ReIM and Allocation v11-12-13. - LS Retail (on Microsoft Dynamics NAV)- Retail Directions Merchandising and Store systemsCertified Trainer through Oracle UniversitySpecialties: Pre-Sales support/presentation, CRP preparation and delivery, Gap Analysis, Requirements Gathering, Functional Specification documentation, Unit Testing and Training, Project ManagementIndustry Knowledge:- Retail: Apparel, Fashion, Footwear, Arts & Crafts, Hardware- Specialty Foods Show less

    • Cognizant

      Feb 2009 - Sept 2009
      Principal Consultant ERP

      Consultant on the implementation of Oracle Retail Systems.

    • RONA

      Sept 2009 - Mar 2016
      Senior IT Analyst

      Team lead of different groups on many implementation projects (developement, business)Requirement gatheringFunctionnal analysis documentationTesting

    • Lowe’s stores in Canada

      Mar 2016 - Apr 2018
      Senior IT eCommerce analyst
    • Lowe's Canada

      Apr 2018 - Jun 2021
      ECommerce IT Coordinator

      - Coordinate eCommerce IT development tasks and activities.- Act as link between end users and higher level support- Respond to client requests in timely and accurate manner.- Assist project team in planning and implementation of special projects.- Assist in preparing functional documentations for special projects.- Ensure all staffs follow established standards and guidelines.- Analyze resource utilization & timesheet for the team

    • RONA

      Jun 2021 - now
      Ecommerce IT Manager

      - In charge of delivering digital product enhancements that drive customer and company value- Collaborates with partners across the company - including Product management team - to deliver products and initiatives that will deliver exceptional customer experiences- Manages staff assignments and deliverables ensuring quality, accuracy and timeliness of deliverables

  • Licenses & Certifications

    • Certified ScrumMaster

      Scrum Alliance
  • Volunteer Experience

    • Bénévole

      Issued by Habitat for Humanity Canada
      Habitat for Humanity CanadaAssociated with Melanie Lessard
    • Bénévole

      Issued by Dans la rue
      Dans la rueAssociated with Melanie Lessard