Tony Baddour

Experience

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  Great American Insurance

  Jun 1989 - Dec 1998

  Senior Claims Representative--Commerical Lines

  Multi-line adjuster handling Commercial property and liability losses at all levels of exposure.

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  Ohio Casualty Group

  Jan 1999 - Apr 2008

  Large Loss / Litigation Specialist

  • Investigate, direct, evaluate and negotiate litigation and large exposure casualty/property files.• Attend mediations and trials in applicable venues.• Conduct scene and site inspections, perform damage assessments, and assess liability exposures on complex losses.• Examine and interpret coverages, laws, statutes and precedents in applicable venues. • Utilize and monitor experts and defense counsel in all areas of litigation.

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  Atlantic Claims Inc.

  Jun 2008 - Sept 2014

  Vice President of Field Operations

  • Responsible for overall field operations, including the training/development of field staff, quality control, maintenance of service standards and management during catastrophe events.• Re-inspector. Desk and field re-inspections of losses completed by field staff to audit handling and ensure proper scoping/estimating. This function often coincides with re-inspections being completed by carrier re-inspectors. • Conducted Xactimate training and serve as a resource for field staff on Xactimate questions and functions. Developed and maintained controls within Xactanalysis. • Oversee ACI Mentor program, responsible for implementation, training and development of new adjusters.• Investigate, inspect, scope and estimate large exposure property and casualty losses.• Attend Mediations as a carrier representative. Show less

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  York Risk Services Group

  Sept 2014 - Oct 2019

  Director Claims - York Specialized Loss Adjusting

  • Develop, maintain and review overall quality control to ensure adherence to customer guidelines and service standards. • Responsible for File Management and File Review. Oversee File Managers and Field Staff to ensure files are being handled and maintained according to protocol and tailored to specific customer needs. • Manage catastrophe events, including resource allocation, event training, quality control and reporting results. • Initiate, develop, foster, preserve and grow customer relationships. • Serve as a direct resource for customers to address service and handling issues. • Periodically meet with customers to review quality and standards adherence and tailor service to meet changing needs. • Develop reporting templates and streamline reporting efficiencies.• Maintain company website to ensure general information and adjuster reporting tools/templates are accurate and current. Show less

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  Sedgwick

  Oct 2019 - now

  • Vice President - Mid-Atlantic Region at Sedgwick

    Feb 2023 - now

  • Regional Manager - Mid-Atlantic Region

    Aug 2020 - Mar 2023

  • Director Claims

    Oct 2019 - Aug 2020