Maggie Hee

Experience

• 

  Peer Mentoring Scheme of the Newcastle University Business School

  Jan 2009 - Jan 2010

  Peer Mentor

  • Acted as a School Ambassador as well as a mentor• Developed team working by working in close conjunctions with other mentors and staff involved in this scheme • Developed interpersonal skills as well as improve communication skills when dealing with mentees from different countries• Learned and understood different cultures through students from all around the world • Contribute ideas during discussions on how to make the scheme better and more accommodating for new international students of Newcastle University• Maintain a professional attitude on issues such as confidentiality, marks, standards and student complaints.• Throughout the whole year, organising and leading both formal and informal sessions with the mentees have helped developed several leadership skills. Show less

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  KPMG

  Mar 2012 - Aug 2012

  Auditor

  • Developed team working skills by working in close conjunctions with other colleagues as it is an essential need in the audit field. • Besides team working skills, I also managed to learn to be independent – from senior’s guidance, I pick up the essential and learn how to handle different situations independently. • Learned how to under stress, efficiently and fast to meet deadlines.• Improved interpersonal skills as well as communication skills when dealing with clients as well as more experience colleagues.• Learned the importance of maintaining a professional attitude during audit field such as confidentiality and independence• Given the responsibility to handle different sections in an account – provides experiences and knowledge of how different companies manage their businesses. Show less

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  Citigroup Transaction Services Sdn Bhd

  Sept 2012 - Apr 2019

  Assistant Manager/Transaction Sevices Analyst

  • Processed letter of credit (LC) for 5 countries – Malaysia, Indonesia, Philippines, Australia and Thailand.• Learned and understood the fundamental of letter of credit (LC), the rules and regulations pertaining LCs for different countries.• Familiar with the standard rules and regulations pertaining Letter of Credits, such as UCP600 (ICC Uniform Customs and Practice for Documentary Credits) and ISBP (International Standard Banking Practice)• Developed team working by working in close conjunctions with other colleagues within the same department as well as from other departments and bank branches• Developed interpersonal skills as well as improved communications skills when dealing with colleagues from other bank branches and customers in different countries and from different cultures.• Maintain a professional attitude on issues such as confidentiality, objectivity, compliance checking and quality control.• Given the responsibility to involve in administrative work such as reconciliations, lean implementation, quality control check and also systems implementation and testing.• Involved in a successful migration process of a new product from other country to CTSM and first-hand involvement in merging this migration successfully to our current daily operations without any interruption to our current existing operations.• Learned dealing with customer services, responding to queries from customers as well as bank branches/RMs at a timely basis and efficiently.• Developed the skills to handle different situation arose during LC issuance independently and confidently.• Trained up new processors/back ups to ensure continuity of business. Show less

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  Convergence Capital Group

  Apr 2019 - Mar 2020

  Senior Consultant
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  Sumitomo Mitsui Banking Corporation

  Apr 2020 - now

  Assistant Manager