
Vaibhav Bhonsle
Software Engineer

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About me
Information Technology and Services | Account and Delivery Management | Customer Success | Product & Program Management | Digital Transformation | Building strategic partnership
Education

ITM Business School
2010 - 2012MBA International Business
Government Engineering College
2002 - 2006B.E. Computer ScienceActivities and Societies: Football Team

Indian Institute of Management, Kozhikode
2022 - 2023Data analytics for Business Strategy Business Strategies and Statistics
Experience

Mphasis
Feb 2007 - Jun 2010Software Engineer1. Firm wide Engineering and Architecture AD Tools Client : J.P. MORGAN CHASE.Environment: Pentium-IV, Windows 2000, Linux-7.1, Struts Framework 1.1, Oracle10g, Subversion, Eclipse 3.0, LDAP.Role : Developer Description: This project includes 2 different projects with user base more than 15000 users across globe.o JIRA Technical Enhancements , Integration and 2nd level supporto Confluence Technical Enhancements, Integration and 2nd level support.Responsibility: • Analysis, Estimation, Design, Development and Deployment of new requirements. • Client Interaction and service consulting to various department of IBTech.• 3rd party external /internal application integrations and Project migrations.• Weekly reporting to internal and client management.• Offshore Team management and work allocation. 2. Global Collateral Engine (Data Acquisition)Client : J.P. MORGAN CHASE.Environment: Pentium-IV, Windows 2000, Google Web Tool Kit (GXT-2.0.1), Spring, Hybernate, service implementation by sifRole : DeveloperDescription: We worked on the module named “Data Acquisition” of the project GCE. We need to work on the GUI part of the pages using GWT, which we have developed those from scratch as per the prototype provided. The next task was to implement the services and to make the pages working using the database. This needed a service and a data base. We have used spring hibernate for service and database as oracle. Show less

CRMNEXT
Jul 2012 - Sept 2013ConsultantResponsibilities:• Worked as Business Analyst for CRM Application.• Responsible for creating BRS, FRS and assisting development team in creating TRS documents.• Integration of LOS, APS and Telesmart system with CRM application.• Worked on products like Personal Loan (PL). Auto Loan (AL), Credit Card (CC), Corporate Savings account (CSA) and Savings account (SA).• Helped to prepare LLD for .Net technology.Achievements:• Delivered all the projects on time.• Worked on client side during the UAT and Live.• Delivered all products successfully. Show less

Pegasus InfoCorp
Oct 2013 - Mar 2015Business AnalystResponsibilities:• Worked as Business Analyst and Project Coordinator for various applications related to telecom and GIS domain.• Completed business analysis for more than 15 applications including web applications, desktop applications and Tab applications.• Responsible for creating BRD and FRS as per requirement and assisting development team in creating TRS documents.• Responsible for overall delivery of enhancement and development of respective applications.• Managed Accounts of Reliance for Pegasus info corp.• Worked for technologies like Java and .Net.Achievements:• Worked and delivered all applications on client locations up and running.• Coordinated with development team and the client’s business Team to deliver the final product. Show less

Fujitsu
Apr 2015 - Sept 2022Having wide experience as Delivery Manager For Australia, New Zealand and Middle East AccountResponsibilities:• Responsible for Account Management, Revenue Management, Delivery Management and Resource management, Client Management.• Managed Account and Delivery in various technologies like SAP, .Net, CMS and Java.• Managed 16 Accounts in Shared support, Staff augmentation and Managed Services model simultaneously.• To control and perform operations and execution of support model.• To meet CSIP, account mining, CSAT and revenue targets.• To provide proposals for new engagements.• Manage resourcing, associates’ appraisal, hiring and optimization of team.• Performed and implemented Six Sigma for the projects.• Responsible for project's quality parameters compliance as per organisational policy.• Involved in all the activities related to project management from initiation till closure of the project.Achievements:• Achieved account growth of ME&IND SS portfolios from 5 to 16 accounts having value of INR 40-45 million.• Handled overall portfolio of revenue INR 55-60 million.• Successfully met respective revenue and CSIP targets for FY 19-20 and FY 20-21. Provided CSIP benefit of INR 3.1 Million.• Manage overall resourcing for entire portfolio.• Successfully managed Middle East and India region accounts with inclusion of new logos. Show less Responsibilities:• Coordinated project activities as Project Manager and Lead Functional Consultant for projects of nearly 40 members.• To refine all the requirements directly from client, coordinate and divide the tasks to different teams like Support, Admin, Development, Testing and client.• Lead Support team individually to make it functional and stable.• Ensured timely delivery of BRS, FRS and TRS for respective developments projects.• Lead the Quality activities according organisational norms and consistent in green since one year.• Interacted with clients in multiple time zones and demographics.• Managed delivery in various technologies like Java, .Net and SDL Tridion.Achievements:• Performed and implemented Six sigma for the support project.• Coordinated on multiple time zones for successful completion of project.• Led a support team of 28 members and 12 developers.• Successfully led development and support of application in different technologies like Java, .Net, SAP and CMS systems.• Successfully coordinated the migration activities. Show less
Service Delivery Manager
Jan 2018 - Sept 2022Lead Functional Consultant
Apr 2015 - Dec 2017

Verinite
Jul 2022 - Oct 2023Business Unit HeadResponsibilities:• Heading Business Unit in Middle East and South East Asia region.• Responsible for Revenue Management, Account Management, Delivery Management, Resource Management and Customer success.• Liaising with sales and presales team for various proposals for Business Unit growth.• To set up various business models like Shared support, Staff augmentation and Managed services with various revenue model like T&M, Fixed and Hybrid for different engagement.• To meet account mining, CSAT and revenue targets.• To involve in presales and proposals for new engagements.• To Manage Account and Delivery in technologies like Java and card management system. Show less
Licenses & Certifications

Digital Marketing Tools and Techniques
SimplilearnJan 2024
Introduction to Generative AI
SimplilearnJan 2024
Data Analytics for Business Strategy
Indian Institute of Management, KozhikodeJan 2023
Microsoft Azure Fundamentals Certificate
SimplilearnJan 2024
Introduction to DevOps Tools
SimplilearnJan 2024
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