
Ma. Stephanie Joy Custodio Delfin
Sales Support Officer

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About me
Treasury Business Development Department Head & Auxiliary Governance Officer / Manager at Security Bank Corporation
Education

Centro Escolar University
2010 - 2014AB Mass Communication major in Broadcasting Mass Communication/Media StudiesActivities and Societies: University Student Council Officer - SY 2012-2014 Gold Medalist for Leadership in Co-Curricular and Extra-Curricular Activities
Experience

Firefly Electric & Lighting Corporation
May 2014 - Apr 2016Sales Support OfficerActs as liaison and telesales officer to retail clients.Supports Field Sales Staff with assigned sales target every month.

Isentia
May 2016 - Aug 2016Broadcast Monitor – WriterCreates accurate and concise summaries of assigned radio and TV content each day with strict timeliness and quality standards.Serves as the front liner for client media coverage as eyes and ears for broadcast content throughout the day.

Bureau of Customs; Office of the Commissioner
Aug 2016 - Oct 2017Executive Assistant to the CommissionerActs as Team Lead of the Administrative Support Service of the Office of the Commissioner.Provides full executive and administrative support to the Commissioner of Customs including taking calls and messages, attending to scheduled and walk-in guests.Manages the calendar of the Commissioner of Customs ensuring that proper arrangements are made for meetings, travels and accommodations.Reviews and evaluates correspondences and/or email communications to be referred to the Commissioner of Customs.Responds to correspondences and/or email communications on behalf of the Commissioner of Customs when necessary.Assists in preparation of reports, memoranda, notices, presentations, agenda and minutes of the meeting.Ensures that meetings and events that will not be attended by the Commissioner of Customs are properly endorsed to the Deputy Commissioners/ representatives.Updates and maintains documentation and filing system.Serves as one of the contact persons for the Commissioner of Customs.Secures and protects confidential information.Assists and accompanies the Commissioner of Customs in his port visits.Assists in liquidation of petty cash and travel budget.Maintains and replenishes inventory of office supplies.Organizes events of the Office of the Commissioner.Liaises with Office of the President, Presidential Management Staff, Department of Foreign Affairs, and Department of Finance.Prepares and encodes the documents for the Commissioner’s approval and signatureAccomplishments:Steering Committee Member / Co-organizer Bureau of Customs’ 115th Founding Anniversary February 2017 President Rodrigo R. Duterte graced the event. Co-organizer Bureau of Customs and Stakeholders Partnership Program November 2016 Philippine International Convention Center, Pasay City, Manila The First major event of the Customs Commissioner where the Stakeholders were able to have a dialogue with the Bureau of Customs officials. Show less

Security Bank Corporation
Mar 2018 - nowActs as Head of the Business Development Department, supervising the Treasury Assistant and the Treasury Shared Services Officer.Concurrently, acting as an Auxiliary Governance Officer, conduit of the Financial Markets Segment - Treasury with the governance offices of the Bank (Compliance Office, Internal Audit, and Risk Management) in ensuring timely and satisfactory compliance to regulatory and internal requirements; supports the implementation and compliance of internal controls within the Financial Markets Segment - Treasury.Assists in Treasury OPEX budget planning.Prepares the Business and Strategy Review presentation for the CEO/President and Board of Directors. Show less Performs full administrative tasks for the Treasurer, the Deputy Treasurer, and the Sales Division Head. Acts as back-up to Treasury Marketing and Treasury Trading units.Assists in the preparation of ALCO and Board presentation to the CEO/President and Board of Directors.Coordinates with the Executive Office comprising the Office of the President, Office of the Chairman, Board of Directors and Office of the Chairman Emeritus.Acts as the chairperson of 7S implementation in the unit. Ranked 1st in the 2019 7S Audit.Performance Rating of 5/5 for FY2019. Show less
Treasury Business Development Department Head & Auxiliary Governance Officer / Manager
Jul 2020 - nowTreasury Assistant / Junior Assistant Manager
Mar 2018 - Jun 2020
Licenses & Certifications
- View certificate

Avoiding Burnout
LinkedInDec 2021 
Civil Service Professional
Civil Service CommissionMar 2017
Certified Treasury Professional (CTP)
Ateneo Graduate School of BusinessNov 2019
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