Deep Enrich
Shannon Murray
378 followers
Greater Edinburgh Area
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About me
Development Coordinator - IS at Baillie Gifford
Education
Edinburgh Napier University
2011 - 2015Bachelor of Engineering (BEng) Computer Security and Forensics First Class Honours
Experience
Cloudreach
Jun 2016 - Apr 2019Core Operations Team: Providing operational support with AWS and Azure to a variety of customers within the Operations team.Customer Champion: Responsible for having a deep understanding of the customer environment and ensuring the knowledge base is relevant and useful. Works closely with Service Delivery Leads / Service Analysts to provide technical support and guidance during Service Reviews. Subject Matter Expert (SME): Responsible for having a deep understanding of the product and ensuring that the Operations team has the required knowledge to use and provide support to customers.Achievements: MS: Implementing Microsoft Azure Infrastructure SolutionsAWS Certified Solutions Architect - AssociateAWS Certified Developer - AssociateAWS Certified SysOps Administrator - Associate Show less
Cloud Operations Analyst - Role Owner
Dec 2016 - Apr 2019Cloud Graduate
Jun 2016 - Nov 2016
Baillie Gifford
Apr 2019 - nowDevelopment Coordinator - IS
Sept 2024 - nowSystems Analyst
Apr 2019 - Aug 2024
Licenses & Certifications
- View certificate
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AWS Certified Developer - Associate
Amazon Web Services (AWS)Apr 2018
- View certificate
AWS Certified Solutions Architect - Associate
Amazon Web Services (AWS)Jul 2017 - View certificate
Generative AI for Learning and Development Professional Certificate by LinkedIn Learning
LinkedInDec 2024 - View certificate
MCPS: Microsoft Certified Professional
MicrosoftJul 2016 - View certificate
AWS Certified SysOps Administrator - Associate
Amazon Web Services (AWS)Aug 2018 - View certificate
MS: Implementing Microsoft Azure Infrastructure Solutions
MicrosoftJul 2016
Languages
- enEnglish
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