
Ashley Johnson
Customer Service Specialist

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About me
Healthcare Administration
Education

Ultimate Medical Academy
-Medical Billing and Coding Medical Insurance Specialist/Medical Biller
Experience

Walmart
Aug 2008 - Mar 2017Customer Service SpecialistProcessed Money Gram transactions, bill payments, vendor invoices, and refunds along with resolving customer issues and assisting customers with purchasing decisions.

Bucees
Mar 2014 - Nov 2017Overnight Shift LeadProcessed customer transactions, vendor invoices, and managed inventory control at times.

Bookkeeping Key
Jan 2017 - May 2017Bookkeeping Assistant
ALLIED BARTON SECURITY SERVICES LP
Jan 2019 - Jun 2023SupervisorTrained new officers, supervised day to day operations including making sure officers are checking badges and doing inspections on vehicles as they drive through the chemical plants, making sure officers are in dress code and resolving any and all conflict. Process officers schedules, time keeping and interact with guests and officers in professional manner.

The University of Texas Medical Branch
Mar 2021 - nowPatient Registration SpecialistVerify workers compensation claims, process billing claims, verify insurance coverages, Pre-register patient accounts, Pre-Authorize surgeries, CT scans, MRIs and Sedations. Schedules patient appointments, update medical information, verify commercial insurance and handles patient payments.
Licenses & Certifications

Basic Life Support for Healthcare and Public Safety (BLS)
National CPR FoundationJan 2021
Security Guard/Armed Security Guard
TOPS LLCJan 2019
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