Melissa Florence

Experience

• 

  The Spoke Cafe

  Sept 2012 - Apr 2014

  Barista and Cook

  • Prepared and served food at the campus café • Balanced work shifts (approximately 15 hours /week) with full time academics• Interacted with customers and assumed responsibility for cash transactions

• 

  The Hospital for Sick Children

  Jan 2015 - Jun 2015

  Co-Investigator; Researcher

  • Designed and implemented a study to investigate the current state of affairs of paediatric ophthalmology in Ontario; study to be extended throughout Canada• Experience with REB and study design; conducted literature reviews; analyzed the results• Presented at a Pediatric Ophthalmology conference

• 

  LSD The Agency

  Jan 2015 - now

  LSD The Agency is a boutique consulting and marketing agency with a focus in healthcare.For over 15 years LSD has been recognized as the best in the business strategically, with unmatched problem solving and strategic planning capabilities. As a full service agency, LSD is uniquely positioned to translate best in class strategy to final project delivery, through creative genius, digital expertise, and strong execution. All with bespoke service to meet the individual needs of each client. That means…THE BRAINS THAT CREATE THE FOUNDATION, CAN BUILD THE HOUSE.WE GET IT. WE DO IT. WE DELIVER IT. WE MAKE IT EASY FOR OUR CLIENTS!! Show less

  • VP, Strategy and Account Management

    Mar 2024 - now

  • Senior Director

    Jan 2021 - Mar 2024

  • Account Director

    Jan 2020 - Jan 2021

  • Strategist & Account Executive

    Jan 2015 - Jan 2020
• 

  St. Michael's Hospital

  May 2015 - Feb 2016

  Co-Investigator

  • Designed and implemented a study to examine a new model of health care for adolescents and young adults through a hematology transition clinic•Ran a text-message reminder system for appointment attendance