Hamsadvani Jeyabalan

Experience

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  First Internet Systems Pvt Ltd

  Aug 2004 - Aug 2005

  Quality Analyst

  Worked as a Quality Analyst and involved in requirements gathering, documentation, test plan, test scenarios, test case writing and execution. Responsibilities also include defects upload and tracking in Bugzilla. Manual testing of a network monitoring system product.

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  Cognizant Technology Solutions

  Jan 2007 - Jan 2011

  Learning Executive

  Single point of contact for offshore training and development. Involved in Entry-level training co-ordination for Banking and Financial services Business unit. Implementation and coordination of an Organization-wide learning initiative for various business units.

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  KinderSmile Foundation

  Dec 2011 - May 2014

  Program Assistant

  As a Program Coordinator, I worked under the direct supervision of the Program Director in Managing the database, creating reports and sharing it with the CEO, Events coordination, onsite support, capital investment and supplies management. Also, a liaison between tech team and Management in developing a software application to digitalize the processes and tracking records. The responsibilities include Requirement gathering and documentation till User Acceptance Testing.

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  TD

  Sept 2023 - Jun 2024

  Customer Experience Associate
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  Peel District School Board

  Oct 2024 - now

  Human Resource Assistant

  Workforce Planning