Caroline Main FRICS

Experience

• 

  North of England Horticultural Society

  Jun 1997 - Jul 1999

  Secretary/Receptionist

  Providing receptionist and secretarial support to a team organising the Harrogate Spring and Autumn Flower Shows at the Great Yorkshire Showground. Organising the booking of display stands for delegates, issuing tickets to the public from orders by post and telephone, arranging meetings, taking Minutes, and post/stationery duties.

• 

  The Press Association

  Aug 1999 - Nov 2000

  Newspaper Copy Typist

  Taking telephone dictation from reporters worldwide for numerous national broadsheet and tabloid newspapers.

• 

  Commercial Estates Management

  Nov 2000 - Dec 2002

  Secretary/Receptionist

  Providing administrative and secretarial support to a team of industrial management surveyors. Responsible for all aspects of support including audio transcription of reports and letters, updating property records, reading and checking leases, tenant liaison, assisting with the production of in-house Licences and Heads of Terms, plus a small amount of property accounting.

• 

  DTZ (Donaldsons LLP)

  Jan 2003 - Jul 2007

  Assistant Surveyor

  Property management of retail parks, leisure parks and shopping centres.Responsibility for Operations Managers (appraisals, salary/bonus reviews, general supervision). Providing advice/recommendation to landlords regarding tenants' applications for consent to alter, assign etc. Researching occupier movement/trends in the leisure market and providing updates to leisure property landlords.

• 

  King Sturge LLP

  Jul 2007 - Nov 2009

  Surveyor

  Property management of shopping centres and retail parks, including the management of turnover leases. Providing set-up advice during property development stage of a brand new development in north east England, an 180,000 sq ft fashion retail mall. Pitching for new management business in competition with other managing agents.

• 

  Artz Kids Pre-School Pte Ltd

  Nov 2009 - Sept 2010

  Assistant Language Teacher (Singapore)

  Teaching English, arts and crafts to pre-school Chinese, Japanese and Korean children aged 2-3 years. Conducting full lessons and school assemblies, producing child observation reports, and liaising with parents on a daily basis.

• 

  DTZ

  Nov 2010 - Apr 2012

  Senior Surveyor

  Property management of a portfolio of shopping centres and retail/leisure parks. Rent reviews, lease renewals and lease re-gears. Supervising and managing on-site shopping centre staff teams, including Centre Managers, Operations Managers and Marketing Managers. Dealing with occupiers' applications for consent to alter or assign. Preparing and administering service charge budgets.Assisting clients in the disposal of properties from marketing stage to sale/handover, including completion statements.Experience in turnover rents and head rents. Show less

• 

  Workman LLP

  Apr 2012 - Jan 2020

  * Retail property management on behalf of some of Workman’s top clients including BlackRock, Ellandi, and Shearer, while previously working on NewRiver, LREC and Hermes.* Responsible for a team of 6 surveyors and support staff within the London Retail & Leisure team. APC supervisor to two graduate surveyors.* Full day-to-day property management responsibility – liaising with solicitors, leasing agents, contractors, accountants, rating advisors, EPC assessors, and building surveyors. Setting/implementing service charge budgets in excess of £1m, and managing rental arrears. Providing full support to tenants including applications for consent to alter or assign.* Recruiting, supervising and managing all on-site centre management staff including disciplinary action, grievances, redundancies and performance improvement plans.* Leading two Workman ‘Core Function Groups’ – Business Development and Commercialisation.* Tendering and procurement of major outsourced services such as security/cleaning contracts.* Fulfilled part-time secondment with CapCo assisting in the property management of the prestigious Covent Garden Estate in London (2017). Show less

  • Senior Associate

    Apr 2015 - Jan 2020

  • Associate

    Apr 2012 - Jan 2020
• 

  Revo - Retail. Property. Community.

  Sept 2018 - now

  Judge of the panel of the Revo Recognition Awards. Judge on the panel of the Revo ACE Awards.

  • Non-Exec Operating Board Member

    Feb 2023 - now

  • Revo Recognition Awards Judge

    Mar 2022 - Apr 2023

  • ACE Awards Committee Member

    Sept 2018 - Mar 2022
• 

  STEM Ambassadors

  Jan 2020 - May 2024

  STEM Ambassador

  Voluntary STEM Ambassador inspiring young people to develop skills and enter careers in science, technology, engineering and maths.

• 

  MAPP

  Jan 2020 - now

  Heading up the retail department at MAPP managing shopping centres, leisure and retail parks working with some of MAPP's key clients. Heading up the retail department managing shopping centres, leisure and retail parks working with some of MAPP's key clients. Leading the London retail team at MAPP.

  • Executive Director - Head of Retail

    Jan 2022 - now

  • Director

    Nov 2020 - Jan 2022

  • Client Director

    Jan 2020 - Oct 2020
• 

  Mentoring Circle

  Jan 2024 - now

  Mentor