Blessing Balogun

Experience

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  Outcess

  Nov 2022 - Jan 2023

  Customer Service Representative

  - Answered phone and responded to customer requests.- Provided customers with product and service information.- Identified, researched, and resolved customer issues using computer system andapplications.- Upsold/sold products and services, and placed customers orders in the computersystem.- Followed up on customer inquiries, if not immediately resolved.

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  Riel Homes

  Jan 2023 - Sept 2023

  Administrative Secretary

  - Reporting to management and performing administrative duties.- Processing, typing, editing, and formatting reports and documents.- Filing documents, as well as entering data and maintaining databases.- Directing internal and external calls, emails, and faxes to designated departments.- Arranging and scheduling appointments, meetings, and events.- Monitoring office supplies and ordering replacements.- Preparing facilities and arranging refreshments for events, if required. Show less

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  Executive Assistant Online

  Jun 2023 - now

  Virtual Assistant

  - Email management and scheduling.- Research and information gathering.- Calendar management and appointment setting.- Customer service support.- Developing and implementing social media strategies.- Creating engaging contents.- Community management.