Robert Stokes

Experience

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  Overhead Door Company

  Mar 2000 - Apr 2007

  Operations & Sales Manager

  Managed budgets, personnel, and variable schedules to maximize sales impact for over 25 employees.•Manage partnerships with home builders to increase sales, increase company brand, and generate repeat business.•Develop/execute regular consumer focused product promotions to ensure customer satisfaction with the sales and service.•Installed garage doors and motors for homes and commercial properties.

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  Superior Waste Disposal

  May 2007 - Jul 2010

  Sales Manager

  Managed relevant budgets, personnel, and variable schedules to maximize sales impact for over 30 sales employees.•Develop/execute regular consumer focused product promotions to ensure customer satisfaction.•Managed Sales department to include monitor service agreements, interaction with vendors, streamlined sales efficiency, and increased profit margin.•Lead our hiring efforts for new sales agents.•Control budgeting for garbage and recycling for incoming and outgoing funds.•Managed over 10,000 customers and made sure service agreements are up to date.•Held customer strategy meetings with our top 500 customers on a consistent basis to maximize customer satisfaction Show less

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  S&P Carting

  Aug 2010 - Aug 2011

  Sales Manager

  Played key role in opening the company.•Managed day to day operations of sales and routes.•Provided one-on-one instruction for over 90 new hires.•Assisted in designing, implement and enforce policies and/or procedures that improve the overall operation.•Participant in numerous charity events as company representative to increased brand recognition in the community.•Building strong customer relationships to ensure repeat business.•Oversee all sales activities and budgeting. Show less

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  Gray Shark

  Nov 2011 - Oct 2014

  Interactive Floor Manager

  Executed a new sales strategy which resulted in a 20% increase in sales•Planned and negotiated sales promotions, advertising, and special purchases.•Building strong customer relationships to ensure repeat business.•Managed vendors to controlled inventory and maintained budget.•Responsible for payroll of 40 -50 employees on a weekly basis•Managed content and delivery on social media marketing efforts.

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  AVI-SPL

  Oct 2014 - Oct 2016

  Project Management site duties include: managing vendors, managing budget, timeline, and adherence to SOW.•Lead customers service calls when escalations occur. •Build customer relationships, drive referenceable customers, and help sell future projects.•Complete site surveys and manage master service agreements.•Install Audio Video Integration systems and configure them to work for customer needs.•Build Structures, video walls and conference rooms from start to finish. •Utilize AUTOCAD to fix any defaults in original prints.•Worked with and installed the following equipment: Crestron, Extron, Black Box, Bi Amp, Audio Flex, Mitsubishi, Planar, Barco, Sharp, Jupiter, Samsung, CMS, NEC, Cisco, Datapath, Hiperwall, Panasonic, Leyard, Polycom, RGB Spectrum, and AMX. •Preform preventative maintenance to insure systems are ready to use. •Test equipment to identify see if anything is defective/ failed. •Troubleshoot all issues when occurred.•Write up Daily Job Site Reports to provide information on what was done for the day. •Complete RMA’s for defective equipment and get replacement when needed. Show less

  • Project Manager

    Oct 2014 - Oct 2016

  • Lead Technician

    Oct 2014 - Oct 2016
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  Herman Integration Services, LLC

  Mar 2017 - Aug 2020

  Integration Specialist