Mariana Pires

Experience

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  Wizard Language Education Center

  Jun 2011 - Oct 2012

  English Instructor
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  UPTIME Corporate

  Jun 2013 - Feb 2020

  English Instructor

  Content and mentorship development in order for adults to reach proficiency in a short period. Had the opportunity to amplify interpersonal skills and communication.Created personalized material working with each individual to focus on their needs

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  Sodre Miguel

  Feb 2020 - Aug 2022

  IT Analyst

  Beggining as a Junior Analyst, in two years and a half I’ve achieved two promotions. Learning came in several ways: machine hardware, Windows, Linux, network architecture, data processing centre details, MySql Database, support/knowledge on countless softwares and one of the biggest brazilian cybersecurity tools, Blockbit.I’ve also taken part in the department management, helping to coordenate deployments and being the main strategic communicator between IT and all the other departments.

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  CI&T

  Aug 2022 - now

  Analista de sistemas

  Contrato: AB-InBevTempo: Janeiro 2024 - atualmentePortuguês -Analista de suporte/sistemas em um time Global que suporta a plataforma Bees, B2B e-commerce e SaaS platform, em mais de 25 países. Especializados em fornecer um serviço que traz uma incalculável melhoria na eficiência do negócio e crescimento para mais de 3.5 milhões de usuários globais. Suporte direto a diversos produtos Bees como Customer, Grow, Force e Care em um ambiente desafiador e com tecnologia de ponta. Atendimento de primeira linha a crises e severidades impactantes no negócio de clientes e parceiros para Web, Android e iOS. English -Support/Systems Analyst in a Global team that supports the Bees platform, a B2B e-commerce and SaaS platform, in over 25 countries. Specialized in providing a service that brings immeasurable improvement in business efficiency and growth for over 3.5 million global users. Direct support to various Bees products such as Customer, Grow, Force, and Care in a challenging environment with cutting-edge technology. First-line support for crises and impactful severities in clients' and partners' businesses for Web, Android, and iOS.Most used skills/tools:- Azure Cloud- MongoDB and CosmosDB- New Relic- Braze- Amplitude/FullStory- RabbitMQ/CloudAMQP- SnowFlake- AppCenter/BrowserStack- Postman/Insomnia- Jira/Slack--Contrato: Mitsui Tempo: Agosto 2022 - Dezembro 2023Português - Desenvolvimento, montagem e melhorias de scripts SQL para contornar erros em produção. Análise de aplicações em modo debug de códigos de C#. Resolução de blocks. Documentação e manutenção de base de conhecimento no Jira. English - Development, assembly, and improvement of SQL scripts to work around errors in production. Analysis of applications in debug mode for C# code. Resolution of blocks. Documentation and maintenance of knowledge base.Most used skills/tools:- SQL/MSSQL/SQL Profiler- C#/Visual Studio- Jenkins- Fiddler- Git/Git Extensions- Postman- Jira Show less