Ephraim Seoke

Experience

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  BT Helpdesk System 3rd Year Development Software

  Jan 2008 - Jan 2009

  Project lead/ C# Programmer/ MS SQL Database Developer

  Help Desk Support System- Web based C# .Net. Solution which assists, and resolves departmental end users/ clients with timely results to computer/ laptop technical issues (both hardware & software)Architecture:- Http- C# Asp.net web interfaces- Microsoft SQL server 2000- Stored procedures- IIS application server

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  CrossStream Systems (An Ovations Group Company)

  Apr 2010 - Apr 2011

  Application Support Analyst

  - Business systems users and end user second line support services on Vodacom SP portal applications.- Portal applications environments testing and troubleshooting errors before further escalation.- Supporting users until processes & systems have stabilized.- Credit note automation workflow system support.- Establishing good customer relationships.- SQL programming and Ad-hoc reports.- Telephone etiquette.

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  Phaphama IT Projects

  Jul 2014 - now

  Founder/ Software Developer

  • Managing high-level IT projects needs, project product backlog, milestones.• Systems analysis and designing.• Building applications based on project requirements.• Change management on various product user stories.• Integrating service oriented applications to presentation oriented interfaces.• Designing cross-platform, mobile-first responsive websites.