Mike Turner, MBA

Experience

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  United States Air Force

  Jan 1990 - Jan 2013

  Logistics Planning Manager

  Managed largest Air Force vehicle fleet on the west coast; 125 subordinates and 153 vehicles valued at $8M Results: Flawless transportation support for over 10K distinguished visitors to include two sitting presidents, the Sultan of Saudi Arabia and 1M tons of cargoDeveloped compliance policies and procedures for all initiatives that are reasonably designed to prevent, detect and correct violations--Managed five installation readiness facilities valued at over $75M Results: Complete oversight of installations personnel and equipment planning, scheduling, maintenance, equipment asset redistribution and quality assurance initiatives which allowed 100% asset management for over 2K pieces of war readiness equipment and 75 employeesServes as a Quality Representative by participating in audits within and across departmental business units--Managed Korean Peninsula’s $54M War Readiness Material program Results: Ensured end-to-end supply chain management support and compliance for 3.5K pieces of mission critical equipment and 47 employees. Analyzes purchases, repair, costs analysis, quality control and personnel management for a $2.5M annual purchasing budget programExperience in total quality management as an integrative philosophy of management for continuously improving the quality of products and processes--Developed and executed draw-down plan for Iraq Results: Flawless redeployment of 11K Department of Defense personnel and 250K tons of mission critical expeditionary cargo valued at $25MDeveloped quality assurance compliance policies and procedures--Authored Air Force Logistics Journeyman and Craftsman courses--Results: Implemented 4 academic courses for 1.4K Air Force Logisticians annually; identified operational deficiencies and implemented corrective protocols that reduced production cost by 34%, saving Air Force $147K dollars annually Show less

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  Chameleon Associates

  Oct 2013 - May 2014

  Regional Quality Assurance Manager

  Provides oversight for regional quality assurance program - Developed proactive threat assessment security training program and led instructional development for clients in the San Antonio regionExperience developing and executing Quality Management Systems (QMS) that align to internationally recognized standards - Developed and managed Security Quality Assurance program for San Antonio region; Results: Developed Proactive Threat Assessment quality program, provided QA oversight for the implementation of 4,000 hours of security services - Directly attributed to reducing in theft and violent crime for clients by 10%Ensures compliance with training guidelines, processes and procedures - Developed Security Officer Tactical Training course - Results: created a training program that gives security officers enhanced proficiency in threat mitigation Show less

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  Austin Resource Recovery

  May 2014 - Sept 2020

  Quality Assurance Division Manager

  Leads business transformation efforts - Developed and deployed Department performance measure system -providing performance visibility for $94 million annual budgetDeploys proven, systematic quality assurance and control tools/methods - Developed internal audit compliance process for Austin Resource Recovery Results: Internal compliance oversight for 11 departmental programsLeads organizational change management efforts aligned to industry best practices - Project lead for Departmental Vehicle Fleet Technology Upgrade - Results: Procurement and execution of $4M dollar project that upgrades department’s in-vehicle technology and billing work management systemDevelops policies and procedures governing strategic engagement--Conducts and directs the analysis of activities, projects, and program requirements related to key leader and strategic engagement centered on the ZERO Waste goals of the departmentResponsible for service level agreements with other City of Austin departments; fosters positive interdepartmental relationships--Department liaison for Citywide Safety Database project Results: Drafted project scope of work and selected vendor to service multiple department databaseData expert on many sources and systems to ensure data integrity and report accuracy, working with technology teams to resolve technical data issues and recommend enhancementsAnalyzes and evaluates activities of the “Best-in-Class” programs and operations--Developed internal audit compliance process for Austin Resource Recovery Results: Internal compliance oversight for 11 departmental programs Show less

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  Austin Energy

  Sept 2020 - now

  Responsible for fostering value creation by means of the organization’s data assets and external data ecosystem. Develops and maintains means to use data to achieve its mission and vision, envisions data-enabled strategies, enables business outcomes through analytics and establishes data and analytics governance.Establishes and promotes a vision for managing data as a business asset, maximizing the return on data assets.Oversees the development and deployment of the enterprise’s data and analytics platform for digital business.Promotes a data-driven culture, related competencies, and data literacy across the enterprise.Oversees the development of data integration and data staging of data.Leads enterprise data governance, including the development of information protection policies and controls.Oversees the development and deployment of the enterprise’s data and analytics platform for digital business.Expands the organization’s research and analytics offerings, especially in emerging analytical approaches, skills, and technologies, focusing them on digital business innovation.Partners with technology leadership to scan the horizon for emerging management tools, skills, techniques, and technologies to maximize opportunities to evaluate enterprise data sets and make data driven decisions.Fosters the creation of a data-driven culture, related competencies, and data literacy across the enterprise.Organizes and leads a data and analytics center of excellence, and constantly improves the organization’s capacity to develop insights with advanced analytics.Oversees the integration and staging of data, and the development and maintenance of the data lakes, data warehouse and data marts, for use by analysts throughout the organization.Collaborates with the cyber security team to create policies and controls for the appropriate protection of information assets. Show less Partners with stakeholder groups to ensure the development, operation, and maintenance of effective quality management systems, conforming to industry standards.Responsible for leading a multi-person work group that analyzes current-state and future-state business environments, facilitates cross-functional business planning efforts, leads systematic problem solving approaches, deploys cross-functional process improvement techniques, and escalates issues, observations, and help needed to relevant leadership.Utilize internal and external business intelligence and data analytics tools to create new reports, dashboards, analysis and methods for evaluation and strategic decision makingAccountable for overseeing the quality management program by using technical industry-specific experts to develop and implement all phases of the quality management program, including: developing and implementing processes, procedures, practices, performance measures, and internal controls; conducting audits; and analyzing, monitoring, evaluating, and conforming with established quality and compliance requirements.Responsible for using technology to support the monitoring and reporting aspects of the overall QMS program.Responsible for the test and verification of all operational processes against established quality and compliance standards to identify and address organizational risk.Schedule and attend meetings to inform managers of on-going quality or compliance assessments and risks.Promotes Austin Energy’s quality program by facilitating organizational change management and utilizing industry-specific benchmarking practices where applicable. Show less

  • Chief Data Officer

    Jun 2023 - now

  • Program Manager, Corporate Quality Services

    Sept 2020 - Jun 2023