Jamie Long

Experience

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  Southeastern Paper Group

  Mar 2000 - Aug 2010

  Planned and prioritized personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales productivity.Responsible for growing the territory by 15% or more per year.Planned and managed personal business portfolio/territory/business according to an agreed market development strategy.Managed product/service mix, pricing and margins according to agreed aims.Maintained and developed existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison.Optimized quality of service, business growth, and customer satisfaction. Used customer and prospect contact activity tools (CRM) and systems, and updated relevant information held in these systems.Planned, carried out, and supported local marketing activities to agreed budgets and timescales.Integrated personal sales efforts with other organized marketing activities product launches, promotions, advertising, exhibitions, and telemarketing.Monitored and reported on market and competitor activities and provided relevant reports and information.Recorded, analyzed, reported and administered sales growth according to systems and requirements.Communicated, liaised, and negotiated internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.Attended and presented at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.Attended sales training to develop relevant knowledge, techniques, and skills. Show less Ordered entries via phone, computer, and fax.Answered questions regarding products, pricing and deliveries.Resolved order and delivery issues.Resolved profit and below cost issues. Substituted out of stock products.Maintained assigned accounts and supported sales.Communicated with various departments to gather information to help customers with specific needs.Communicated and organized various daily reports for sales, marketing, and transportation. Show less

  • Outside Sales Consultant

    Dec 2001 - Aug 2010

  • Customer Service Representative

    Mar 2000 - Dec 2001
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  Gordon Food Service

  Dec 2010 - Apr 2018

  Work with sales in given territory to generate leads and close sales calls. Sales growth exceeded 20% each year.Cover sales and service within territories when needed. Responsible for company assets and returns. Responsible for increasing chemical and beverage sales in assigned accounts by promoting e-brands and programs in the territory.Responsible for instructing and training customers on how to utilize products and equipment.Organize and maintain a monthly, quarterly, semiannual, and annual call schedule for required preventative maintenance. Introduce and provide information to customers about new product and services for total account penetration. Conduct customer business reviews and in-service staff training. Show less Traveled throughout the assigned territory, calling on existing customers and building relationships with prospective customers. Responsible for 50% territory growth throughout Tennessee and Virginia.Utilized and applied customer profitability/pricing models to negotiate customer agreements.Oversaw and coordinated the demonstration and presentation of products, emphasizing key features to benefit each customer's operational needs. Created and delivered business plans based on customer goals and objectives.Met and exceeded sales growth by 15% or more every year.Directed and delivered consultative services such as menu engineering, wait staff, and HAACP training through network resources.Discussed, received, and verified order information with customers using appropriate methods as needed to include customer credits and to establish sales performance goals.Established appropriate credit terms, collecting on accounts to manage the credit relationship with our customers.Developed, oversaw, and participated in customer events. Sales presentations to large and small groups. Performed trade show demonstrations and education for customers. Show less

  • Chemical & Beverage Specialist (Technical Sales & Service)

    Jan 2015 - Apr 2018

  • Customer Development Specialist (Outside Sales Representative)

    Dec 2010 - Jan 2015
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  US Foods

  Apr 2018 - Aug 2019

  Responsible for driving penetration and growth of assigned categories through consultative sales activities with targeted customers both independently and with Territory Managers Provide product expertise and sales support for all aspects of the category including promotional opportunities, product information, suggested pricing, competitive information, and menu ideas prioritized for top penetration opportunities to achieve Division case growth objectives for category, as well as, realize Exclusive Brand (EB) conversion opportunities. Drive KPIs across category (including sales case growth, category penetration, EB penetration, and TM feedback) and competitive market pricing; work with TMs to refine product offering, order guides and potential pricing for new accounts. Support category specific product conversion activities, and new item sales opportunities based upon product margins, features and benefits.Assist TMs in opening new accounts with highest potential; accompany TMs on high potential accounts' visits to provide specific category expertise. Train TMs, focusing on top penetration priorities and utilizing hands-on product and printed materials during monthly sales meetings and one-on-one opportunities in the field; coach TMs during ride-alongs.Demonstrate product use and/or menu applications at Division and Customer locations providing consulting expertise to customers on the key product considerations, product features/benefits and usage/preparation of the product. Assist in category growth by acquiring and providing marketing intelligence and customer feedback on product offerings, pricing, trends and innovations in the market; provide input into marketing / selling materials and events at the Division and assist Category Management with sourcing and inventory requirements. Promote and provide business solutions to top customers, passing potential leads to Business Solutions' team and facilitating a smooth transition. Show less

  • Territory Manager - East Memphis

    Mar 2019 - Aug 2019

  • Non-Foods Category Manager

    Aug 2018 - Mar 2019

  • Non-Foods Product Specialist - Memphis

    Apr 2018 - Aug 2018
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  Performance Food Group

  Aug 2019 - Mar 2025

  New business development manager with a focus on non-foods, chemical, and beverage growth throughout East Tennessee and Western North Carolina. New business development manager with a focus on non-foods growth throughout parts of Tennessee, Indiana, Illinois, and Alabama.

  • Regional Service Manager - Beverage & Chemical

    Jun 2023 - Mar 2025

  • New Business Development Manager - Non-Foods, Chemical, & Beverage

    Jun 2022 - Jan 2025

  • New Business Development Manager - Non-Foods, Chemical, & Beverage

    Aug 2019 - Jun 2022
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  Kimberly-Clark Professional

  Feb 2025 - now

  Sales Account Manager

  Strategically utilize resources and technology to help solve customer challenges. Use empathy and provide solutions while focusing on what matters most to our customers.