Nikhil Pradeep

Experience

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  Marian Engineering College,Trivandrum

  May 2012 - Mar 2013

  Faculty Member
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  Infosys

  Apr 2013 - Oct 2016

  Senior System Engineer

  1. Coordinating the various tasks of system development, Planning, designing, and integration (including formal testing) and oversaw full transition into production.2. Working on various third-party system components and in areas such as: development, operations and production support, Daily batch Jobs monitoring, Fraud Detection Application.3.Managing system configuration and its documentation to make sure planning and execution were run efficiently.4 Automating system monitoring tasks using standard observation tools.5.Working closely with multiple partners to support product integration. Assisting in web-product deployment and internal documentation (diagrams and configuration notes).6. Tools used : Microsoft System center Operation manager, Dynatrace, Orchestrator, Chef, SCCM, TFS, Monitor Stores, Jenkins, Control-M, splunk, TFS, MS SQL management studio, visual studio, sublime. Show less

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  UST

  Oct 2016 - Mar 2019

  Senior Technical Developer

  1. Involved in the development of B2B e-commerce application for a retail giant across US, Canada and UK. 2. Implemented CI, CD in the project for Development, testing, staging and production environment.3. Handled scrum calls on all working days to track the work progress.4. Configuration management.5. Performed Load testing and performance optimization.6. Implemented unit testing in all the modules using Nunit test adapter and Rhino mock.7. Developed Content management system for the B2B e-commerce web application.8. Took responsibility in build, deployment and release note preparation.9. Worked on Azure Devops, Azure CI/CD, GIT, Visual studio, MS SQL management studio, SharePoint. Show less

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  EY

  Apr 2019 - Sept 2023

  Supervising Associate

  1. Develop a productive work environment with the client and build strong internal relationship within the team and across other areas.2. Automated the L1 support using Machine learning tool there by increased the efficiency in ticket routing and cost reduction.3. Developed web application to render and manage power BI reports and share the reports across multiple clients.4. Developed Access management application with Microsoft Power Apps. Seamlessly integrated with ServiceNow and other internal application using flow components.5. Worked as L3 support in ITSM for multiple applications.6. Created and maintained multiple projects in Devops to track the user stories and bugs.Tools used : ServiceNow, SharePoint, Microsoft PowerApps, Azure Devops, GIT, MS SQL management studio, Visual studio 2019, Anaconda, Putty. Show less

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  Accenture Baltics

  Sept 2023 - now

  Dotnet Team Lead