Nereida Ocasio Briggs

Experience

• 

  General Motors

  Jan 1995 - Jan 2008

  Coordinated manpower, conducted quality assurance, provided problem solutions, and reduced production downtime as daily activities. Used Statistical Quality Inspection Application System to identify and track Quality defects and improve daily Quality Assurance. Certified two production areas in ISO 9002 and Torque Tool Standards as an Internal ISO Auditor. • Rebalanced 72 job operations in two different production areas with 60% union job reassignments as Senior Leader. Reduced production by 14 jobs per hour maintaining the same work content. • Facilitated teamwork empowerment with ten Team Coordinators and 62 operators in two areas by implementing a Competitive Lean Manufacturing system where it was previously non-existent. Show less Improved daily Quality Targets 5 to 10% by eliminating top Pareto defects using Electrical Repair Tracking System and Quality Tracking Databases. Utilized Product Reporting Tracking System for Engineering Work Order Changes which improved product build in reduced scrap cost, improved ergonomics and reduced downtime. Performed Internal ISO Audits as a Certified Internal ISO Auditor. • Tracked, identified, and implemented engineering changes on over 75 quality related build issues prior to a new model launch as Quality Department Trim Leader in the Trim and Electrical Launch Teams. • Developed 100% Inspection Operation Standards for Global Customer Audits and the Customer Vehicle Inspection System; standardized job operations using Work Database System; coached and trained other Managers and Employees on the system. Show less

  • Senior Production Supervisor

    Jan 2006 - Jan 2008

  • Process Control Manager - Quality

    Jan 2003 - Jan 2006

  • Manufacturing Production Planning Manager

    Jan 2002 - Jan 2003

  • Business Manager

    Jan 2001 - Jan 2002

  • Senior Manufacturing Engineer

    Jan 1999 - Jan 2001

  • Manufacturing Engineer

    Jan 1998 - Jan 1999

  • Production Supervisor / Throughput Improvement Coordinator

    Jan 1996 - Jan 1998

  • Associate Plant Engineer

    Jan 1995 - Jan 1996
• 

  Sundyne Corporation

  Jan 2009 - Aug 2009

  Assembly and Test Manufacturing Manager

  Oversight of Assembly and Test Shop floor of high-mix/low volume on-site custom engineered product families. Managed manufacturing cells, composed of 15 direct reports, 3 supervisors and 38 indirect reports. • Achieved monthly sales quotas through level load scheduling by working closely with Engineering, Quality, Manufacturing, Scheduling/Finance, Purchasing and Logistics. • Led cultural transformation into Achieving Customer Excellence / Lean Manufacturing with Value-Steam Mapping, Kaizen Events and People Process and Production Events. Led and supported changes to Visual Management and 6S Lean Manufacturing Techniques. Show less

• 

  GE Healthcare

  Apr 2010 - now

  Global Fulfillment Leader in the Ultrasound business aligning the global sites to drive fulfillment for the business and On Time Delivery (OTD) to our customers. Coordinate and lead operating mechanisms to highlight and drive to closure key Fulfillment challenges. Support Sales & Operating Plan(S&OP) process with the sites and Business teams to adjust supply and demand with site capacity, affiliates and external suppliers. Partner closely Service Organization on Service Fulfillment and allocation of raw material supply. • Coordinate and work closely with the Sites, S&OP, OTD team, Supplier Capability Engineering, Supplier Quality Engineering, Design Engineering, Materials, Sourcing and Suppliers to improve OTD to our customers. • Ultrasound OTD end of 2018 8% higher than the Global OTD. • Probe Safety Stock increased by 80%. Continue to build with level loading of orders and balancing of site capacities. • Probe allocation previously 25+ down to only 8 on allocation due to yield and material shortages. • Realigned Service Planner and the Site improving Service Part Fulfillment by 5%. • Successfully adjusted volume between sites and external suppliers on 3 products due to China tariffs without any quarter revenue risk. • Performance Awards for strong leadership and teamwork. Show less Variable Cost Productivity Leader in the Service organization enhancing customer experience by improving quality of future and existing products and reducing cost to serve for the field. Identified trends adverse to cost-efficient service delivery; cascaded these trends to root causes with proposed solutions; developed, vetted and drove biz cases for these solutions. Ensured constant VCP visibility at all levels of the organization, from VP of Engineering and Service to Design and Field Engineers. • Delivered productivity per Service Operating Plan. Over delivered 2016 by $4M. • Developed, mentored and coached Business Case creation. • Supported and Drove 130+ active projects with Engineering, Sourcing, Supplier Quality and Service Operations across all product segments and regions.• Managed financial resource funding of $4.3M across multiple segments and projects.• Managed continuous funnel generation of 100+ Service Ideas determining priorities of next projects to be funded/resourced.• Supported and drove 100+ projects to implementation. • Collaborated with Engineering and other functions in creation of Product Quality Triage, Product Quality Review Board and Execution of projects that impact Quality and Service Productivity.• Above and Beyond Awards for Empower and Inspire each other. Show less Center of Excellence Program Manager for Global Supply Chain sites while collaborating with cross functional functions to strategize visions into reality. Streamline processes; deploy new processes; improve existing processes. Ensure focus on the quality of products and processes by driving consistent, effective and visible operating mechanisms at all levels of the organization, from VP of Supply Chain to Hourly Technical workforce. • Delivered IT solutions to drive rigor and standardization for electronic defect management system, electronic device history records and product quality measurements.• Co-champion of Global Supply Chain VP Product Quality/Quality Management Reviews. • Advance Manufacturing Product Quality Leader to 70+ Global Product Quality Leaders. • Champion to Vendor Recovery (VR) process of Supplier Issues. Drive and support project execution recovering $13M+ recovery costs across 70 plants globally and across multiple functions: Product Quality, Sourcing, Supplier Quality, Fulfillment, Logistics, Legal and Finance. • Corporate point person for CoQ or Vendor recovery pillar teams.• Global Project Functional Manager for Incoming Inspection program driving standardization across tools and process.• Functional Program Manager of eDHR enhancement request driving standardization and IT program implementations.• Quality Compliance Liaison for all GSC sites. • Above and Beyond Awards for Leadership, Hard Work & Dedication and Customer’s Determine Our Success.• GE Hispanic Forum Award for superb contributions as Co-Led to the Develop and Inspire Committee. Show less Partnership with Engineering on all Design & Development efforts on multiple NPI programs utilizing PRD and CFR 21 part 820 Quality System Regulation. Repeatedly maintained program schedules and met milestone deliverables using program management and influencing skills. Cross functional engagement with Engineering, Regulatory, Manufacturing, Service and Complaint Handling. Received “Above and Beyond Silver Award” for meeting and exceeding expectations on the accelerated schedule program of HDxt Apps and “Above and Beyond Bronze Award” for commitment to Quality in the CAPA Program. Coach and Mentor three junior QA Lead Engineers.• Ensured compliance and GDP to FDA QSIT, CFR 21 part 820 Medical Devices, CFR part 11 Electronic Records and Signatures, ISO 13485 Medical Devices QMS, IEC 62304 SDLC and IEC 62366 Usability.• QA Lead for Field Corrective Actions and ECR/ECO Change control management for sustaining or maintenance change. QA lead for CAPA reports, Complaints and Investigations. • SME to Defect Management, Internally Found Non-Conformance Review Board and Clear Quest Triad Team; QA Leader for creation and launch of new Clear Quest Defect Management application for all MR sites. • Internal Audits and FDA-Prep Audits. Prep Audits for Field Modification Instructions, Complaints and MDR reports. FDA audit backroom Process Quality Support. Show less

  • Director, Supplier Management Operations & Project Management

    Oct 2019 - now

  • Global Fulfillment Leader - Ultrasound

    Apr 2018 - Oct 2019

  • Global Service Productivity Leader

    Apr 2016 - Apr 2018

  • Advance Manufacturing Engineering Program Leader - Product Quality

    Mar 2013 - Apr 2016

  • Lead Quality Engineer

    Apr 2010 - Mar 2013