Lyes Boumghar

Experience

• 

  Ms_Contact

  Jan 2010 - Feb 2011

  Applications developer

  CRM applications development using Delphi/Pascal language

• 

  GE

  Dec 2010 - Nov 2013

  IT Engineer-Desk Side Support

  - Deploy hardware, Diagnose and Resolve End-User issues ensuring timely response and resolution to Problem Tickets.- Assist Local End User & Infrastructure Support Manager in Planning and timely Delivery of Projects- Liaise with 3rd. party vendors on supply, maintenance and repair of IT equipment and services.- Provide technical support and resources to planning process.- Involved in formulation of Local SOPs, review of IT Risk Register and ensure compliance with Company Standard Operating Procedures.- Training and induction of new users Show less

• 

  GSK

  Dec 2013 - now

  -SAP: MERP (Manufacturing Enterprise Resource Planning) deployment : *Monitor and coordinate the infrastructure preparation (network and electrical cabling) *Network migration from MPLS to SD-WAN *Coordination with central team for labeling printers configuration and installation with tests in UNIX and WINDOWS environment-VSW (Video Speed Wireless)_ WIFI solution in a manufacturing area (production and warehouse) : * vendors and contracts management. * initiate purchase orders for hardware ad services and monitor from end to end delivery. * Monitor and coordinate the infrastructure preparation (network and electrical cabling). * physical intervention (on site eyes/hands and feet) for equipment configuration, (routers, switches, wireless controllers, 60+ access points). * Tests and validation before go live. Show less - Service Management; manage internal, external and vendor service provisioning teams and prioritizing workloads where applicable.- Manage and control the cluster OPEX & CAPEX spend to meet budget targets whilst driving continuous service improvements and ideas on cost savings.- Project Management by prioritizing project delivery resources in alignment with Business Unit Tech, Core Tech Infrastructure Services and business requirements.- Provide Infrastructure Support by managing physical infrastructure equipment and hardware lifecycle of network, servers, printing and telephony within the cluster markets.- IT Security & Risk Compliance, Business and IT Continuity Planning (BCP/ITCP) Show less - Deploy hardware, Diagnose and Resolve End-User issues ensuring timely response and resolution to Problem Tickets.- Assist Local End User & Infrastructure Support Manager in Planning and timely Delivery of Projects- Liaise with 3rd. party vendors on supply, maintenance and repair of IT equipment and services.- Provide technical support and resources to planning process.- Involved in formulation of Local SOPs, review of IT Risk Register and ensure compliance with Company Standard Operating Procedures.- Training and induction of new users Show less

  • TECH Project Manager

    Feb 2021 - now

  • TECH Operation Lead

    Jul 2016 - Jan 2021

  • IT Engineer-Desk Side Support

    Dec 2013 - Jun 2016