Olawale O.

Experience

• 

  Nigeria Christian Corpers Corpers' Fellowship Oyo chapter

  Mar 2020 - Feb 2021

  Logistics Executive

  I serve as member of the executive body of Nigeria Christian Corpers Fellowship Ibadan, I serve as the State Transportation and Organizing secretary for a space of 1year.I maintain all Electrical ,Electronic and Mechanical appliances of the organisation and Transport everything or every executives members around.

• 

  FeniSAAS Technologies LTD

  May 2021 - Mar 2022

  Product and Design Manager
• 

  Airtel Nigeria

  Apr 2022 - now

  1. Provisioning, Implementing, and Troubleshooting Enterprise Links:* Provisioned and troubleshooted enterprise services on L2VPN within the IPRAN Network across both Nokia and Huawei platforms. 2. End-to-End Service Provisioning and Troubleshooting:* Managed end-to-end provisioning of both L2VPN and L3VPN enterprise services.* Troubleshooted and integrated enterprise services on the Airtel enterprise Network* Proficient in provisioning and troubleshooting on the IPRAN network (Huawei, Nokia, and ZTE).3. Performance Analysis and Preventive Maintenance:* Conducted performance analysis and preventive maintenance to ensure high network reliability.* Managed operations and maintenance of multi-vendor transmission solutions and equipment, including RTN and OSN series.* Addressed issues such as link congestion, bit error rate (BER) cases, packet loss.4. Service and Network Operations Management:* Interfaced effectively with Front Office (FO) engineers, site engineers, and field teams to ensure seamless operations.5. Training and Knowledge Sharing:* Conducted training sessions and knowledge-sharing initiatives to enhance team capabilities and technical proficiency. Show less • 1st line troubleshooting of generated alarms and complaints (such as link outages, high latency, erratic data supply, degraded links ) and administering adequate support leading to reduced downtime in customer's environment and increased revenue and productivity• Ability to manage complaints from Customer, and follow up end to end till full restoration• Ability to ensure strict adherence to all processes• Fully responsible to escalate to Service Support Units (BO/IT) and ensure full restoration with the given SLA• Always ensuring the quality of the content in trouble ticket is maintained.• Ability to execute Front office activities and routines effectively according to schedules defined by Shift Team Leaders/NOC Manager.• Ability to carry out Remote Service Corrective and Preventive Maintenance.• Ability to Monitor all alarms on Transmission via NMS, (Solarwind, NetBoss PRTG ). Show less

  • Back Office Engineer

    Jun 2024 - now

  • Airtel Nigeria

    Apr 2022 - May 2024