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David Mills

David Mills

Role Clarity Champion

Followers of David Mills1000 followers
location of David MillsGreater Savannah Area

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  • Timeline

  • About me

    Vice President / Senior Branch Leader at Truist

  • Education

    • SunTrust University

      2017 - 2017
      Situational Leadership

      The fundamental underpinning of the Situational Leadership Model is that there is no single "best" style of leadership. Effective leadership is task-relevant, and the most successful leaders are those who adapt their leadership style to the Performance Readiness (ability and willingness) of the individual or group they are attempting to lead or influence. Effective leadership varies, not only with the person or group that is being influenced, but it also depends on the task, job or function… Show more The fundamental underpinning of the Situational Leadership Model is that there is no single "best" style of leadership. Effective leadership is task-relevant, and the most successful leaders are those who adapt their leadership style to the Performance Readiness (ability and willingness) of the individual or group they are attempting to lead or influence. Effective leadership varies, not only with the person or group that is being influenced, but it also depends on the task, job or function that needs to be accomplished. Show less

    • Georgia Southern University

      1995 - 1998
      Bachelors of Business Administration Finance

      Bank of America Ongoing Training & Development -- Numerous Compliance Learnings including Fair Lendingand Anti-Money Laundering

  • Experience

    • Bank of America

      Jan 2005 - Jan 2005
      Role Clarity Champion

      Served as the market’s Role Clarity Champion. This was a company wide initiative to redefine and clarify all roles within the Consumer Bank. Supervised training process as well as facilitated banking center training to deploy this new concept.

    • Bank of America

      Jan 2011 - Jan 2011
      Onsite Readiness Specialist

      Partnered with Associate Readiness Coaches during the Northwest Transformation project to convert Seattle area banking centers to the MODEL standard. Worked with area banking center managers to coach teammates around winning behaviors and execution of key processes during conversion. Also worked with individual associates to ensure comprehension and sustainment of new work environment. Participated in daily recap calls to monitor progress during conversion period.

    • Bank of America

      Jan 2013 - Dec 2016

      Coordinated all Bank of America Community Volunteer initiatives in the Savannah area. Partnered with area charitable and educational groups to pair bank associates to local causes for the greater good of the community. Coordinated the Community Volunteer Calendar to connect teammates with local volunteer opportunities. Coordinated roll out of One Team Sales Effectiveness initiative to Personal Bankers across the Savannah area. Coached adoption of new sales process and assessed readiness.

      • Vice President / Financial Center Manager

        Jan 1999 - Dec 2016

      • Community Volunteer Chairperson - Savannah

        Jan 2012 - Oct 2016

      • One Team Sales Effectiveness Training Leader

        Jan 2013 - Jan 2013

    • Truist

      Dec 2016 - now

      Leading a combined team of heritage BB&T and SunTrust talent under a single location for the service of our clients

      • Vice President / Senior Branch Leader

        Nov 2020 - now

      • Vice President / Financial Center Manager

        Dec 2016 - now

  • Licenses & Certifications

    • Duolingo Portuguese Fluency: Elementary (Estimated)

      Duolingo
      Nov 2016
      View certificate certificate

    • Duolingo Portuguese Fluency: Elementary (Estimated)

      Duolingo
      Nov 2016
      View certificate certificate

    • Duolingo Portuguese Fluency: Beginner (Estimated)

      Duolingo
      Sept 2015
      View certificate certificate

    • Duolingo Portuguese Fluency: Elementary (Estimated)

      Duolingo
      Nov 2016
      View certificate certificate

    • Situational Leadership

      Truist Leadership Institute
      Jan 2017

    • Duolingo French Fluency: Elementary (Estimated)

      Duolingo
      Sept 2015
      View certificate certificate

    • Duolingo French Fluency: Elementary (Estimated)

      Duolingo
      Nov 2016
      View certificate certificate

  • Honors & Awards

    • Awarded to David Mills
      Awarded Distinctive Impact Ratings in Annual Review Mark Johnson, VP Mar 2024 Received rating of Distinctive Impact for the 2023 and 2024 Annual Review in the areas of results, behaviors, risk, and overall performance.
    • Awarded to David Mills
      Tax & Bonus Season Ambassador Atlanta / South Georgia Region Jan 2024 Appointed as champion of the Tax & Bonus season deposit gathering initiative for the Augusta / East Georgia Area.
    • Awarded to David Mills
      Top Performer Award for Q2 2016 Bank of America Jul 2016 Awarded to the top 10% of Financial Center Managers within the peer group for balanced performance in revenue generation, client experience, relationship deepening, convenient banking options. Was the only leader in his peer group to achieve this status during Q2.
    • Awarded to David Mills
      Leader / Developer of Generation Green Sales Proficiency Development Series - Jun 2014 In 2014, chosen to be one of only three leaders in the entire state of Georgia to design, develop, and implement a newaccelerated seller training program called Generation Green. This role required:✓ Facilitating weekly skill-building learning sessions to deliver content (average audience of 15-25)✓ Developing accompanying materials to support the skill builders, including PowerPoint presentations with interactivescenarios.
    • Awarded to David Mills
      ONE TEAM Award - Q4 2013 Bank of America Jan 2014 Lead the roll out of product specialists within the financial centers. Home Loan, Business, & Investment Specialists were deployed and integrated within the financial center's four walls. Was awarded the ONE TEAM Award for high level performance across numerous partner and referral metrics.
    • Awarded to David Mills
      Guest Speaker at the 2004 Banking Center Manager Symposium in Atlanta Bank of America 2004 Participated as a panel speaker regarding customer experience excellence and sales experience best practices to an audience of over 400 peers and leaders.