Jorge Antonio Manzor Silva

Experience

• 

  Universidad Adolfo Ibáñez

  Aug 2015 - Dec 2017

  Assistant Professor

  Assistant professor for the courses of Calculus I and II, Algebra, and Optimization.

• 

  Banco Santander Chile

  Jul 2018 - Dec 2020

  • Data manipulation using SQL, Hive SQL, and Oracle. • Data visualization using Tableau and Power BI. • Creation of indicators for Leasing Santander team. • Built data models for transactions and transfers using HiveSQL. • Led bidding for self-service totems. • Product Owner on the messaging team. • Automated reports using HiveSQL and Tableau. • Explored unused data. • Analyzed bulk transfers from companies and defined new pricing. • Led project for automation of fraud claims on debit cards.

  • Digital Transformation Semi-Senior Analyst

    Nov 2019 - Dec 2020

  • Operational Excellence Analyst

    Jul 2018 - Nov 2019
• 

  Liberty Seguros Andes

  Dec 2020 - Jul 2022

  • Defined, built, and launched agile metrics for Scrum and Kanban teams, through "storytelling with data" practices. • Developed Power BI dashboards to measure the productivity of Agile teams. • Implemented Lean work methodology in the claims teams of Latam. • Developed Lean Claims dashboard with Power BI. • Advised on change management for agile teams. • Advised teams on how to improve and optimize their SQL queries. • Implemented Lean Methodology in the Issuance Latam team (Colombia, Chile, and Ecuador). • Developed the Lean Center with Sharepoint, PowerBI, and Power Automate. • Conducted time studies using R to evaluate FTE. • Conducted AS IS and TO BE process mapping to standardize and optimize processes in Latam.

  • Senior Transformation Analyst LATAM (CL, EC & CO)

    Feb 2022 - Jul 2022

  • Senior Operational Excellence Analyst LATAM (CL, EC & CO)

    Dec 2020 - Jan 2022
• 

  SumUp

  Jul 2022 - now

  • Leader of the Latam Analytics Chapter.• Definition of guidelines for working with DBT, Snowflake, and Airflow in Latin America.• DevOps maintenance of Airflow project, dbt, Resources, and Access in Latin America.• Construction and maintenance of models for: - Transactional reconciliation for Latin America. - Cross-functional models for the Latam tribe. - User, transaction, and product models.• Alignment and implementation of guidelines for DBT in Latin America. • Data ingestion from providers and acquirers in the region. Show less

  • Senior Analytics Engineer

    Dec 2023 - now

  • Analytics Engineer

    Jul 2022 - Dec 2023