
Susan Joyce, LEED AP BD C
Contract Administrator

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About me
Financial Controls for Delta Air Lines at PM Technologies, Inc.
Education

Trinity College-Hartford
1986 - 1991Bachelor of Science (BS) Biology, GeneralActivities and Societies: Varsity Women's Crew - 8, Women's Swim Team
Experience

HEDGES Construction & Facilities Services
Jun 1998 - May 2001Contract AdministratorAssisted operation and project managers in estimating and bidding, budget andcontract preparation, project buy-out, scheduling, monthly owner billings andsubcontractor payment applications, cost code invoices, job cost status reports,tracking of submittals, and change orders. Responsible for all otheradministrative contract requirements, including certified payroll, bonds,insurance, project start-up and closeout. Prepared and coordinatedconstruction and facilities maintenance proposals. Served as Metric/HEDGESJoint Venture Office Administrator on $14M South Fulton Municipal RegionalJustice Center. Co-managed five construction projects ranging from $0.5 to$2.5 million. Show less

International Aviation Consultants, LLC
May 2001 - Feb 2006Invoice AdministratorAs a member of Invoice Audit & Compliance team reporting to JAT, assisted inproviding Hartsfield-Jackson Atlanta International Airport Development Programand Atlanta Department of Aviation with accurate, efficient Accounts Payablesystem. Ensured invoice compliance with contractual requirements, resulting insuccessful financial audits. Served as liaison between Project Managers,Construction Managers, contractors, and consultants regarding contractual andinvoicing issues. Provided contractual review, budgetary tracking, and processingof all capital and facilities invoices and task orders/work authorizations. Assistedin development/ implementation of On-Line Invoicing System and training of“pilot” firms. Show less

PBS&J Transportation Design SE Division (now Atkins Global)
Feb 2006 - Aug 2006Operations CoordinatorMonitor, collect and prepare division-level financial summaries using Oracle. Monitor/track invoices, collections and payments to subconsultants and vendors. Ensure contract compliance per company rules and regulations. Assisted multiple Project Managers with various project coordination activities for GDOT, bridge structures, and highway / interstate planning. Maintained project files and documentation. Facilitate meetings, schedules, travel, set-up conference calls and at the coordinate senior level. Show less

JAT Consulting Services, Inc.
Aug 2006 - Nov 2015The Transportation Investment Act (TIA) Referendum was passed by Georgia voters in the regions of Central Savannah River Area, Heart of Georgia - Altamaha and River Valley. These three regions will implement a one percent regional sales tax over a ten year period to fund transportation improvements. Georgia DOT is responsible for the management of the budget, schedule, execution and delivery of all Projects contained in the Approved Investment Lists. Georgia DOT is collaborating with local and state agencies to ensure timely delivery of TIA projects, with a structure that focuses on high-level project management, intergovernmental coordination, transparency and successful program delivery. JAT Consulting Services is a subconsultant to AECOM as the Program Manager for the TIA Program. JAT is responsible for Administration and Accounting functions. Show less Currently responsible for management of all consultant and contractor invoiceprocessing for $6.2 billion capital improvement project. Established andmaintains a solid internal control process and accurate invoice review that ensuresproper documentation, contract compliance, funding availability, and timelyturnaround. Prepares status reports and compiles invoice data for financialcontrols and reporting. Duties also include executive, management andoperational level training for all consultants and contractors submitting invoices.To date, managed processing of invoices totaling approximately $3 billion andachieved a current turnaround of almost 80% paid within 30 days. Thoroughattention to payment requirements has resulted in proven savings of money andtime for City of Atlanta and its consultants/contractors.invoice administrator Show less
Project Manager on GDOT TIA Program (Program Manager - AECOM)
Apr 2013 - Nov 2015Invoice Compliance Manager on HJDP (Program Manager - Int'l Aviation Consultants)
Aug 2006 - Nov 2015

PM Technologies, Inc.
Sept 2015 - nowDelta Air Lines Financial Control responsibilities from procurement to construction and close out – includes initiation of contracts / purchase orders, process set-up and management, budget / WBS set-up and management, cash flow analysis, invoice preparation, review, payment, contract administration and change management. Monthly reporting, reconciliation / re-class of entries, and forecasting. Other activities included audits and preparation / submittal of acquisition packages to LAWA. Financial management on the following projects:o FLL Terminal 2 Modernization - $133M+ (2017 – On-going) Audit, reconciliation, oversight onlyo FLL Terminal 2 Sky Club - $13M (2018 – June 2021)o DAL HQ Modernization Program - $86.5M (2016 – 2019)o ATL GSE Facility Relocation - $123M (2017 – Sept. 2020) Close out onlyo ATL HCC @ TOC5 - $4.7M (2019 -2020)o PHX Terminal 3 Sky Club - $6.4M (2018 – 2019)o PHX Terminal 3 Pilot’s Compass Lounge - $1.3M (2018 – 2019)o ATL Delta Sky Club (A17) & Center Point – $1.2M (2017 – 2018)o ATL Sky West - $630K (2017 – 2018)o ATL Endeavor Option 5 (Conc. C) – $355K (2017)o LAX Terminal 6 – Jet Bridges Acquisition Pkgs for LAWA (2016 – 2017)o LAX Terminal 5 – final Acquisition Packages for LAWA (2016 – 2017)o LAX Terminal 5 DAL (internal) Audit (2016 – 2017) Show less Extension of staff for Delta Air Lines Corporate Real Estate Department responsible for the coordination of all projects for over 50 different departments. Projects included installation of new equipment, relocation of equipment / shops, build out of space, new construction, Plating Shop tank / shop maintenance, roof and pavement repair / replacement. Provided estimates, issued RFP’s for design / construction, awarded and oversaw projects to include coordination with stakeholders (design / departments) on a regular basis, RFI’s, submittals, reporting, project controls, and financials. Over $10M in progress prior to COVID-19 Shut down Show less 2019 – TOC1 Engines Maintenance Mezzanine Modernization - $3M / 30,100 SF. Coordinated space plan, design efforts with 11 different stakeholder teams from concept, design, RFP and award to construction and close out. Movement of 300+ people in 4 phases to swing space and back to renovated areas. Mezzanines located over Engine Shop areas and construction proceeded without disruption to daily operations. Renovation of existing areas to Corporate Standard – optimized space plan, abatement, upgraded HVAC controls, storefront, FF&E. On budget / 2 months ahead of schedule2018 – TOC2/3 Scope included 5 areas with budget of $4.9M / over 50,000 SF. Coordinated space plan, design efforts with stakeholder teams from concept, design, RFP and award to construction and close out. Movement of 400+ people to swing space and back to renovated areas. Construction in areas near hangars / shops – included 3 mezzanines – and completed without disruption to daily operations. 9% under budget and on schedule Show less Budget Manager (Preconstruction) for the Delta Air Lines $110M Terminal 2 Modernization Program at Fort Lauderdale - Hollywood International Airport (42+ months). Modernization includes Landside Program (Security Checkpoint Relocation, Ticketing and Baggage Claim renovation / upgrades) and Airside Program (Infill, Main Hall and Mezzanine upgrades, Holdroom renovation, Concessions, and Sky Club relocation and upgrades). Budget Administrator responsible for financial management, project controls, and contract administration and compliance. Interaction with Broward County Aviation Department, Delta Air Lines Corporate Real Estate, City of Ft. Lauderdale, CMR, Gresham Smith & Partners, as well as multiple consultants and contractors associated with the Program. Show less
Financial Controls for Delta Air Lines
Nov 2015 - nowSr. Project Manager for Delta Air Lines Technical Operations Center Engine Shops (TOC1)
Nov 2019 - Mar 2020Sr. Project Manager for Delta Air Lines Conc. A & Conc. B Bus Stops
Apr 2019 - Dec 2019Sr. Project Manager for Delta Air Lines TOC Modernization Program
Jan 2018 - Dec 2019Budget Manager (Preconstruction) for Delta Air Lines FLL Terminal 2 Modernization Program
Sept 2015 - Jun 2016
Licenses & Certifications

OSHA 10-Hr. Course
Occupational Safety and Heath Administration
LEED AP BD+C
GBCIJun 2016
LEED Green Associate
GBCIApr 2016
Volunteer Experience
Volunteer
Issued by BTG Community Outreach, Inc. on Feb 2016
Associated with Susan Joyce, LEED AP BD C
Languages
- enEnglish
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