MURALISHANKAR NARAYANAN(MSN)

MURALISHANKAR NARAYANAN(MSN)

Team Leader

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  • Timeline

  • About me

    Senior Manager in HCLTech

  • Education

    • University of Madras

      1999 - 2002
      B.COM COMMERCE
  • Experience

    • TCS e-Serve International Ltd.

      Mar 2003 - Nov 2010
      Team Leader

      Role: Team Leader/Supervisor/Team MemberDuring my time here my career was focused on Onsite / Offshore engagement of Citibank involving Transaction Processing, Reconciliation, Payment Processing, Fund transfers for UK, UAE & the US regions

    • MAVERIC SYSTEMS

      Nov 2010 - Mar 2013
      ASSOCIATE TEST LEAD

      Role: Test Lead (UAT & SIT)During my time here my career was focused on project delivery (Credit Cards, Investment banking) leading into roles in Testing engagements both offshore and onsite.Business Specialties: Extensive knowledge of Credit Cards, Investment Banking (FO/BO & Postal) Management Specialties: Global Operations Management, Scoping, Test Execution, Test Delivery, Defect Review and Change Management

    • Tata Consultancy Services

      Apr 2013 - Oct 2016
      Assistant Consultant

      Release ManagerClosely Monitoring 100 projects of Large small & Lite nature and ensuring the Project / follows the Release Management Cycle of the Service Management Process Operations ManagerDuring my time here my career was focused on Operations Management and Project delivery (application and infrastructure) leading into roles in Offshore Production Management handling the daily support function including infrastructure.Business Specialties: Extensive knowledge of Equities, Clearing and Settlements.Management Specialties: Global Operations Management, Application Support, Infrastructure Production Management, Incident & Change Management. Show less

    • HCLTech

      Oct 2016 - now
      Senior Manager
  • Licenses & Certifications

    • ITIL-Service Transition

      AXELOS Global Best Practice
      Nov 2018
    • ITIL IT Service Operations

      AXELOS Global Best Practice
      Nov 2018
    • Professional Scrum Master I

      Scrum.org
      Mar 2023
      View certificate certificate
    • ITIL Foundation

      AXELOS Global Best Practice
      Jun 2016
    • MSP Practitioner Certificate

      AXELOS Global Best Practice
      Sept 2018
    • PRINCE 2

      AXELOS Global Best Practice
      Jun 2021