Swati Saxena

Experience

• 

  Consultancy Development Centre (CDC)

  Aug 2005 - Oct 2006

  Project Coordinator & Trainer
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  Prometric

  Nov 2006 - Nov 2008

  Technical Analyst
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  Standard Bank Group

  Apr 2015 - Jun 2021

  Business Analyst

  • To streamline and improve the business processes and assist decision making through research, bench-marking and the application of formulated process modelling techniques.• To simplify the business operation by assessing problem areas, identifying feasible solutions and aligning solutions and technology to business process and goals.• Critically evaluate information gathered from multiple sources and reconcile conflicts.• To provide development and testing support to ensure sign off of user acceptance testing, pilot testing and production testing within a project environment.• To manage documentation to ensure an audit trail for the solution.• Understanding the existing business operating environment of the relevant country.• Managing the transition from the existing environment into the new environment in terms of o the impact to Internal Staff and Operationso alignment of internal staff roleso alignment of operational processeso the impact from a / legal / support perspectiveo training of internal staff• Building strong relationships with stakeholders • Raising risks and concerns• Constantly reviewing and improving the process• Assisting with UAT• Constantly reviewing and improving the process• Providing post implementation support in country• Management of new releases for an the solution across multiple countries specifically focussing on and understanding:o Roadmap of the producto Understanding and Managing the impact to Internal Staff and Operationso Formulating actions plans around how to manage the change / impact of new releaseo Developing communication strategies o Execution of communication strategy to all countries where new release is being implementedo Liaising with key stakeholders to ensure all relevant training / marketing material etc is in line with new releaseso Change Managemento Raising key risks / concerns• Building strong relationship with key stakeholders in countries where the product Show less

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  Absa Group

  Jul 2021 - Feb 2022

  Business Analyst

  Going through the requirement for SAMOS/ISO changes in the swift portal.Identifying the gap in the existing system and raising requirement.Identifying, assessing and solving complex business scenarios, where analysis of situations or data requires an in-depth evaluation of variable factors.Manage, Prioritize and groom the product Backlog based on the business discussionAnalyze the data shared, do gap analysis and raise the concerns/suggestions with customer to close the requirement gapTo simplify the business operation by assessing problem areas, identifying feasible solutions, and aligning solutions and technology to business process and goals.Critically evaluate information gathered from multiple sources and reconcile conflicts.To manage documentation to ensure an audit trail for the solution.Building strong relationships with stakeholders Raising risks and concernsConstantly reviewing and improving the process Show less

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  Standard Bank Group

  Mar 2022 - Aug 2022

  Business Analyst

  Going through the requirement for SAMOS/ISO changes in the swift portal.Identifying the gap in the existing system and raising requirement.Analysis on incoming MX to MT translations and outgoing MT to MX transltaions.Involved in Industry testing for SAMOS payments.Identifying the channels and identifying gaps due to changes done in the system.Manage, Prioritize and groom the product Backlog based on the business discussionAnalyze the data shared, do gap analysis and raise the concerns/suggestions with customer.To manage documentation to ensure an audit trail for the solution.Building strong relationships with stakeholders Raising risks and concernsConstantly reviewing and improving the processMentoring the internal team /Operations team around the ISO project. Show less

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  Capitec

  Sept 2022 - now

  Working in electronic Payments-EFT Working on the rewrite of the debicheck system using AWS technology.

  • Delivery Lead-Technology

    Apr 2024 - now

  • Lead Business Analyst

    Sept 2022 - Apr 2024