Kayla Turner

Experience

• 

  826 Valencia

  Dec 2012 - May 2013

  Educational Programs Intern
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  Roosevelt Middle School

  Feb 2014 - Feb 2015

  Recreation Specialist
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  Gyeongnam Office of Education

  Mar 2015 - Mar 2017

  Native English Teacher at 가람초등학교 (Garam Elementary School)
• 

  I.E. Leonardo Davinci

  Mar 2018 - Jul 2018

  Native English Teacher
• 

  Aspaen Gimnasio Los Cerezos

  Aug 2018 - Jun 2019

  Creative Writing Teacher
• 

  Playvox

  Jun 2019 - May 2023

  •Client Communication and Alignment: Engaged with clients and engineering teams to ensure seamless product requirement compliance, aligning precisely with client expectations and project objectives.•Content Strategy and Creation Leadership: Spearheaded content strategy and creation initiatives, enhancing more than 30% of copy for diverse materials such as product information, training materials, and internal and external technical guidelines, maintaining clarity, consistency, and alignment with the company standards.•Cross-Functional Collaboration for Content Development: Collaborated closely with engineering teams, playing a pivotal role in supporting the development and delivery of over 50 feature and product requirements. Show less •Comprehensive Communications Program Management: Established and managed a comprehensive internal and external communications program, crafting content to accompany product releases, enhancements, and crucial product information.•Copywriting and Content Creation: Conceptualized, authored, and edited copy for various materials, including product information, training materials, and technical guidelines while attaining a 98% approval rate from stakeholders.•Email Newsletter Campaign Leadership: Spearheaded the production of an email newsletter campaign, conceiving it from scratch, overseeing the creation, editing, and publication of that reached over 1,000 recipients.•High-Impact Subscriber Engagement: Achieved an open rate of 30% for email campaigns, with subscribers upgrading their software to include featured products mentioned in the newsletter, significantly contributing to revenue growth. Show less •Onboarding Material Development: Developed and curated comprehensive onboarding materials for over 100 prospective clients and new customers undergoing implementation including guides, manuals, and multimedia content to ensure clear communication of processes and best practices.• Content Writing and Editing: Authored and meticulously edited onboarding content, adapting it to suit the unique needs and communication channels of diverse clients while maintaining unwavering consistency and adherence to company communication standards.•Effective Client Communication: Served as the primary point of contact for over 100 clients during the onboarding and implementation process, providing timely and highly effective support. This ensured a seamless transition and a positive client experience.•Subject Matter Expertise in Products and Features: Acted as a recognized subject matter expert, offering invaluable insights and an in-depth understanding of 6 products and over 50 features to internal stakeholders. Significantly enhanced organizational comprehension, fostering informed decision-making across the company. Show less

  • Associate Product Manager

    Apr 2022 - May 2023

  • Product Marketing Content Writer

    Apr 2021 - Apr 2022

  • Client Onboarding and Implementation Content Creator

    Jun 2019 - Apr 2021
• 

  ScreenRant

  Oct 2023 - now

  Self-Publishing and Editing:- Demonstrates proficiency in self-publishing platforms and techniques.- Edits and proofreads my own work, ensuring high-quality, error-free content before publication.- Collaborates with the editorial team to maintain a consistent and polished voice across all written materials.CMS Knowledge:- Proficiency in utilizing Content Management Systems for efficient content creation, editing, and publishing. - Navigates and leverages CMS functionalities to streamline workflows and ensure content is optimized for all online platforms Show less Content Creation: - Writes insightful and engaging features, articles, and lists related to current, trending and noteworthy TV shows and movies.- Brings a fresh perspective to entertainment journalism, exploring trends, analyzing performances, and offering unique insights.SEO Optimization:- Implements SEO best practices to enhance visibility to make sure content reaches a wider audience.- Conducts keyword research to identify opportunities for optimization.- Works collaboratively with editors to align content strategies with overall SEO goals.Industry Trends and Research:- Stays abreast of the latest developments in the entertainment industry.- Conducts thorough research to ensure accuracy and depth in my writing, incorporating SEO-friendly elements.- Infuses content with strategic keywords to improve search rankings and attract organic traffic. Show less

  • TV and Movies Features Self-Publisher

    Dec 2023 - now

  • TV and Movies Senior Features Writer

    Oct 2023 - Jan 2024