Florent TOCQUOIT

Florent TOCQUOIT

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location of Florent TOCQUOITFrance

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  • Timeline

  • About me

    Senior Account Manager @TikTok

  • Education

    • Kaplan International Pathways

      2016 - 2017

      San Francisco

    • SKEMA Business School

      2015 - 2017
      MS Marketing Data & e-Commerce (Manager Marketing Data et Commerce Electronique)
    • EDHEC Business School

      2013 - 2015
      Bachelor of Business Administration (BBA) Parcours Management
    • Université de Valenciennes et du Hainaut-Cambrésis

      2011 - 2013
      DUT TC (Techniques de Commercialisation)
  • Experience

    • Lyreco France

      Sept 2011 - Aug 2015

      - Development of the online shop and management of the promotional offers - Management of a large business account development program. - Negotiation, buying and construction of a product offer- Analysis of performance with recommendations for strong segments- Market analysis and competitive intelligence- Customer management (phone sales, order value optimization, advising on customer needs and leading satisfaction surveys)- Facilitating internal processes (creation of e-learning files) Show less

      • Junior Product Manager

        Sept 2013 - Aug 2015
      • Sales Advisor

        Sept 2011 - Aug 2013
    • Cofidis France

      Sept 2015 - Aug 2016
      Product Manager Media and Advertising

      - Media plan creation, negotiation and buying of advertising spaces - Recommendation and implementation of targeting strategies such as mobile retargeting, E-mailing and AdWords campaigns - Development of notoriety and commercial performance reports Tracking and safekeeper of investments- Media watch and brand reputation monitoring

    • Street Soccer USA

      Sept 2016 - Aug 2017
      Youth Program Coach
    • Numberly (1000mercis Group)

      Sept 2017 - Jul 2018
      CRM Marketing Executive

      Accounts: Boucheron, Carrefour, KFC- Management of Marketing and CRM campaigns for clients from luxury, FMCG & food industries- Monitoring and analysis of customer needs to design and recommendprofitable customer relationship mechanisms- Responsible for proper implementation and operational management of the campaigns- In charge of analysing performance to adapt CRM strategies - Customer relationship management and project monitoring

    • Mindshare

      Aug 2018 - Jul 2021

      Accounts : Dyson, IBM- Planning and execution of innovative strategies for Performance digital campaigns on IBM EMEA and plurimedia campaigns on Dyson France- Working closely with the content, social and search experts to develop cross campaign recommendations and responsible for flawless in-market execution- Providing best in class campaign analysis and optimization against performance KPIs to ensure full media delivery and creation of insightful reports- Developing relationship with key international partners and clients through active participation in weekly calls and meetings- Team management of 2 Account Executives Show less

      • International Plurimedia Account Manager

        Jul 2019 - Jul 2021
      • International Digital Account Executive

        Aug 2018 - Jun 2019
    • Equancy

      Aug 2021 - Sept 2022
      Senior Consultant Marketing & Digital

      Automotive accounts- Supporting the strategic vision of our clients by recommending optimizations across the marketing value chain: media exposure, acquisition, engagement & conversion- Participating in the coordination of client service providers (media agencies) and internal teams (Marketing and Customer experience) on various projects- Contributing to the performance measurement strategy by optimizing trackings, and creating & presenting reports across 11 markets (AMIO)- Team Management of 3 Consultants & Data Analysts Show less

    • TikTok

      Nov 2022 - now
      Senior Account Manager | FR & Benelux

      - Management of a portfolio of 80 premium advertisers- Identifying opportunities for account expansion and upselling, driving incremental revenue and fostering long-term partnerships- Analyzing campaign performance metrics, providing actionable insights to optimize client ROI and drive ongoing success- Participation at round tables for Go Entrepreneur Salon and Digital Native Club- Leading weekly regional meetings using internal dashboards and share market intelligence - In-market meetings and client events to build relationships and pitch ambitious media plans and product launches Show less

  • Licenses & Certifications

    • AgilePM® - Management de projet Agile

      APMG International
      Apr 2016
  • Honors & Awards

    • Awarded to Florent TOCQUOIT
      Concours National "Les 24 heures de la Relation Client" GDF Suez - AFRC (Association Française de la Relation Client) - Cliadis 2013 Au travers d'une étude de cas, l'objectif était d'apporter un regard neuf sur les métiers de la relation client.En groupe de 4 nous avons donc réfléchi à des stratégies innovantes et à des enjeux managériaux concrets afin d'apporter des solutions à l'entreprise GDF Suez.Notre groupe a terminé à la 1ère place au niveau Régional et à la 4ème place au niveau National.