Michell Baez

Michell Baez

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location of Michell BaezGreater Tampa Bay Area

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  • Timeline

  • About me

    Hospitality Operations Manager & Food and Beverage Supervisor

  • Education

    • Riley College

      1987 - 1989
      Certfied Retail Manager Retail Management /Customer Service Management
  • Experience

    • Southern Grocers

      Dec 1998 - Jul 2015

      Effectively and efficiently, operate retail location, consistently maintain excellent customer service rating in all departments under my direct supervision. Brought all departments to record breaking numbers consistently. Bonus incentives met quarterly, with all areas under my supervision qualifying. Building strong rapport with team members, and community members, to ensure repeat business, and welcome new customers consistently. With a strong emphasis to detail, organization, delegation, listening and people skills. Show less

      • Co Director

        Dec 1998 - Jul 2015
      • Retail Location Manager/Customer Service Manager

        Dec 1998 - Jan 2015
    • McKibbon Hospitality

      Jan 2021 - now

      Managed Accounting Department ensures all accounts are current and accurate.Human Resource - Hiring , Train, Disciplinary Actions when required.Maintain Inventory for Lounge and BistroStaffing BankingBanquet CoordinatorAssist Room Attendant Supervisor DailyGuest Relations/Resolution Assist Guest Services Manager Daily

      • Food And Beverage Supervisor

        Feb 2017 - now
      • Director of Food And Beverage

        Jan 2021 - Oct 2022
      • Operations Manager

        Jan 2021 - Oct 2022
  • Licenses & Certifications

    • Retail Manager

  • Volunteer Experience

    • Doantion Coordinator

      Issued by FRIENDSHIP BAPTIST
      FRIENDSHIP BAPTISTAssociated with Michell Baez