Nick Cao

Experience

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  MeadWestvaco Calmar (Wuxi)

  Jun 2006 - Jul 2007

  IT Engineer

  Wuxi IT Service DeliveryMigration Wuxi Infrastructure from Saint-Gobain to MWVNew Facilities SetupLocal Application system setup and support

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  MeadWestvaco Calmar(Wuxi) Dispensing Systems Co., Ltd

  Jul 2007 - Dec 2013

  • Develop, implement and monitor management information system policies and controls to ensure SOX compliance.• Ensure compliance to MWV ITIL processes for request, incident, change and problem management• Perform analytical, technical and administrative work to aid in the on-going support or expense of technology assets, including tech proposing, AFE, installation, maintenance proposal.• Leads the support and delivery of Telecom/Infra for APAC and India, including WAN performance, audio/video solutions, PBX, LAN/PC environment and NCPI• Participate in business application solution when needs hardware support• Support global initiatives e.g. VISTA upgrade, work with Corp IT and Infra vendor closely.• Responsible for IT infra and workplace annual Capex budget• Lead IT Infra project as a project manager, provide the end to end solution, coordinate all IT resources and manage schedule, budget well in each phase, be a key member in milestone review and participate go/not go decision• Maintain good relationship with Infra and IT service vendors (Xerox, Cisco, Avaya, local vendors...etc.) Monitor vendor performance, negotiate with vendor for continue improving service and products.• Manage team to offer sustainable infrastructure and effective IT services to APAC + India business Show less

  • APAC IT Infrastructure Manager

    Jun 2012 - Dec 2013

  • APAC IT Supervisor

    Feb 2011 - May 2012

  • IT Analyst

    Jul 2007 - Feb 2011
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  KSB Shanghai Pump Co., Ltd.

  Jun 2014 - Dec 2015

  IT Supervisor

  • Develop, implement and maintain China infrastructure.• Develop, implement and monitor local system policies and controls to ensure AG compliance.• Study and Delivery end-to-end infra and local App solution to business.• As local liaison officer, ensure communication each AG, AG Service Vendor, Parther,other region IT and local.• Develop local ITSM solution and apply ITIL Process for request, incident, change and problem management.• Support AG initial project e.g. Standard intranet portal, Webshop, Business Application, VoIP, etc.• Lead IT Infra and local App Project as a PM, provide end to end solution.• Local IT service management.• Develop and manage local budget planning and implementation.• Vendor development and management• Team management including of career plan and training plan• Local Application support including of end to end solution delivery.• Cloud Service development and implementation e.g Concur, e-Learning, etc• Local infrastructure and clients standards and innovation according to AG policy and guideline Show less

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  Geely Automobile Holdings Ltd (GRU)

  Dec 2015 - Apr 2018

  IT Application Support Manager

  -Corporate OA(Office Automatic) strategy-Develop, plan, implement and maintain Geely OA Application-Vendor assessment, selection and management-Support corporate infrastructure-Support and manage Office 365-Mobile device management-Corporate application certificate including of iOS App-International project management and support

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  Bosch Automible Disel Systems Co., Ltd.

  Apr 2018 - Jul 2024

  ICO2 Section Manager

  •Data Security•IT Business Partner•Local Authorization Coordination and support•Application Development and Solution Delivery•Information Technology Service Enabler•IT service SLA performance review and improvement•IT Cost Controlling•New IT competency development•System CIP

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  Bosch Automotive Powertrain Co. , Ltd.

  Oct 2022 - now

  ICO1 Section Manager

  1. SAP Process support and consultancy2. Data & Process automation